A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. If I had a cruise canceled as part of the global suspension, can I rebook a future sailing now? The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Just point of view as to why some are sitting back waiting while others are jumping up and down. LauraS Book today and enjoy 75% off your second guest's cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. Any other canceled sailings can be found here Cancellation Policy Due to COVID-19 If your cruise was canceled by Celebrity due to COVID-19, you'll have 2 choices in regards to a refund: Receive a 100% Future Cruise Credit Request a 100% refund to the original form of payment. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Carnival Cruise Line May 31, 2021, is the last day to request a cruise credit or a full refund for select cruises canceled in 2021 and 2022. Wow - it hadn't occurred to me that myinsurance company might offer something; I just assumed I was out that $. Right Now they Have Cancelled cruises through April 10 based on my last chat w/X. Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. Celebrity is continuing its Cruise with Confidence 48-hour cancellation window on bookings made through May 31, 2021. Remember they really don't owe you anything. I also used the on-line form and for me no problems at all. Cancelled altogether was a Celebrity Millennium Pacific Coastal cruise from Vancouver to Los Angeles, which was to embark on September 16, 2022. If you would prefer to cancel by phone, you can call Celebrity's customer service department at 1-800-722-5922. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? Feb 27, 2023 6:39 am EST. I cancelled online and received an email from X a few days later. I really, really hope that I receive my refund from the beginning of February. Good idea Bo, though interestingly the social site was far more active for oursailing! 5/17 is the first date allowed. One thing I will say, NEVER, EVER book a non-refundable trip! GZ)Q8M I would recommend biting the bullet and calling X with your cancellation confirmation in hand. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Ship Exterior on Celebrity Edge (Photo: Cruise Critic), Aqua Class Cabin on Celebrity Edge (Photo: Celebrity Cruises). Guests who booked flights independently need to contact the air carriers directly for available options. Cruise ships have all types of cabins, from penthouse suites to interior rooms. From August 2022 Travel + Leisure, published by TI Inc. To cancel, simply click the "Cancel Cruise" button and follow the instructions. Please confirm so that we may annotate your policy. :(. Argo., March 20, 2020 in Celebrity Cruises. The popular Bravo . Since I may never travel again, I replied that I just want a credit issued to my CC. You may not receive a refund for amounts paid with an FCC issued under the Cruise With Confidence program. I'll update when we get either. Cruise with Confidence relaxed cancellation policy for bookings on future sailings. How Reassuring are New Cruise Cancellation Policies Really? If you must cancel the cruise: Cancellation fees are charged according to the number of days before sailing at the time of cancellation. However, if these guests prefer to receive a 100% refund, as opposed to the 125% FCC, they have until provided deadline to request it. endobj Well, 48 hours and two emails l. Multiple FCCs may be applied per guest within the same reservation. Visiting from {country-flag} {country-name}? Powered by Invision Community. If my current sailing has been canceled and had used a previously issued FCC, what will be the amount of my newly issued FCC? Virginia. I suggested on another thread that X could announce which cruises would next be cancelled but not open up the means to apply for a refund / FCC until a given date. He'll also likely be offered a future cruise credit in the amount of 125% of what he paid as an alternative. Please note this policy does not apply to guests booked on chartered sailings. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. For bookings made outside of the United States and Canada, a different cancellation policy may apply. 50% of total price. When does myGlobal Suspension or Cruise With Confidence FCC expire? Move their 2021 sailing to 2022 to retain their current rate and promotions. All Rights Reserved. Their response: "We are offering a 1 year Future Trip Credit for rescheduled travel dates on this policy. Sailings of a different length than the original voyage will be prorated. Note - these sailings are not eligible to receive FCC option. Guests with a higher risk of severe illness may wish to consult with their doctor prior to booking or sailing with us. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. These sailings are not eligible for FCC option. Thanks for your answers. Meecheee above said never, ever book a non-refundable trip . Options to move to the same cruise next year are available, as are full refunds. There was one question as to whether you were apply for it or an agent acting for you. If your cruise has been cancelled. For guests residing in the UK and Ireland, full payment is required at 57 days prior to departure. endobj Purchasing the plan early can help to protect against unforeseen or previously stable medical conditions that might prevent guests from traveling, as well as covering other events which may arise between booking and final payment. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Q. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Thank you.". THESE SAILINGS ARE NOT ELIGIBLE FOR FCC OPTION. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, what value will I receive in my new FCC? You may change the price and offer as many times as desired up to 48 hours before the scheduled departure of the sailing. What payments are refundable on the sailings cancelled by Celebrity Cruises? If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. Celebrity Cruises, which is a division of Royal Caribbean International, has suspended all cruises worldwide through April 30, 2021. Captains Club sail the refunds could take 5-6 weeks and we would be receiving the email with the FCC certificate hopefully by March 27th. Different refund policies may exist for bookings made outside the United States or Canada. Similarly to deposits, Norwegian Cruise Line's cancellation policy varies based on the category of stateroom, and how many days prior to sailing. Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. cruise with confidence cancellation & global suspended sailings refund request April 11, 2020 to June 30, 2021 sailings (with the exception of any previous canceled sailings), and any additional sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? Checked with TA and was told to check with them after 30 days. Featured review. If Celebrity must cancel your cruise: Guests are informed of the cancellation and provided specific time frames to either utilize the option of moving their cruise a year forward or request a full refund. The cruise is still showing in. endobj Who will receive notification once a Future Cruise Credit is issued? Will the requirement for anyone over 70 years of age to have a physician form certifying they are fit to travel be a permanent policy even after the virus subsides? I'd be delighted to receive credit that I could apply to a future trip. Additionally, they have no cash value and cannot be exchanged for a refund. Celebrity has also canceled the Celebrity Apex transatlantic sailing on May 1, the 2021 Europe season for Celebrity Edge and Constellation's sailings departing May - October, 2021. Plus X refunded and cancelled the shore excursions as well. Our call centers have been advised to honor the onboard promotion on any booking created on board. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Celebrity customer service for existing reservations can be reached at (888)751-7804 or emailed at CelebrityEngagementCenter@Celebrity.com. 60 to 31 days. When either you or the cruise line cancel a cruise, any additional travel plans made through a third party must be cancelled independently. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. If you request a refund, your 125% FCC will be deactivated. I cancelled my trip before the 18th final payment date (right after the State department said not to cruise, but before Canada shut down all their ports until July). If the cruise fare on your new booking exceeds the value of your FCC, you will be responsible for the difference. 0:43. Called yesterday..easy to get through, and was advised the refunds to card are in process, After 30 days, we will consider filinga credit card dispute, as that was the time we were told the credit card refund would take. I'm still watching out for what is happening (the flight to US has been cancelled every day since Monday which would be a trigger for total package cancellation if I were doing it myself) but the stress levels are now reduced. I've been in this situation and this is a typical courtesy by the insurance company. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. "YN^[S[}HR"tV{f #)bAtLOlz6loGgnwW]}Olx2+2Zfg]|W""/tvvLdRC}\3~|I6OvNx(1vn#}TFF All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. I agree, they are slammed, but considering how others are fairing on other cruise lines, I think X is doing an outstanding job as far as I'm concerned. Plus, our limited-time bonus onboard . (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Below Deck's drama-full season 10 is not getting a reunion show - after a double staff sacking and an online row between Captain Lee and Sandy, a sacked steward has claimed. Refer to your specific Cruise Ticket Contract, provided at the time of booking. The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. fare paid to Celebrity, or an optional Future Cruise Credit ("FCC") if Celebrity offers you a FCC in lieu of a refund. Additionally, if you received an onboard credit as a result of a redeployment, charter, or other goodwill gesture, it will also follow you to your new booking. On 1 December 2022 I booked and paid for four excursions to avoid . How can I cancel and receive a Cruise with Confidence FCC? A list of exclusions will be provided. We had to cancel our cruise last September. https://cancellation.celebritycruises.com/?brand=C&program=cancel. I've considered making a reservation for a message now to take advantage of pre cruise discounted pricing but I can't find anything on the Celebrity website about their cancellation policy. Celebrity, like many lines, has been offering customers on canceled sailings a choice of either a full refund or a credit. What about hotel and transfers? When you cancel the cruise: For cruises of four nights or less, full refunds are issued until 75 days before sailing. This was OBC used so no refunds due from these. However, FCCs cannot be used to obtain a refund. Celebrity cancelled our stop in Alex. What sailings qualify for Cruise with Confidence? 6|fcj&Dz0Q3VkK;6g`S?T In addition, the below regions have additional sailings suspended: ALL SAILINGS MARCH 12, 2020 JUNE 30, 2021*, *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21,Edge 6/26/21, SOLSTICE: 9/26/21 12/19/21, 1/2/22 4/24/22, 2020/21 WINTER SEASON (SOLSTICE & ECLIPSE), ECLIPSE: 9/19/21 & 9/29/21,10/18/21 4/17/22, EQUINOX 5/2/21, 5/14/21, 5/29/21, 6/12/21, 6/26/21, 7/10/217/4/21, 7/11/21, 7/18/21, REFLECTION 7/11/21 7/30/21, 4/16/22 & 4/23/22 (Dry Dock), 8/11/21 10/10/21, ORIGINAL APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, ORIGINAL SILHOUETTE - 6/12/21 8/26/21, 9/4/21 & 9/18/21, INFINITY 7/4/21 7/26/21, 8/2/21 11/21/21, 4/15/22 11/18/22, XPLORATION 7/3/2021 9/11/2021,10/16/2021 12/25/2021, ORIGINAL INFINITY 12/1/21 and NEW 4/2/22, 11/28/22. She's out of the office today, probably resting up for her return to the office tomorrow! So if youre sailing after that, wait a week & see what happens. My clients are uncertain about confirming the booking. For sailings booked by March 31, 2022 that depart by September 30, 2022, you can cancel up to 48 hours before your sail date and get the full paid value in a Future Cruise Credit. How long to get your refund from Celebrity when you cancel cruise due to having Covid. If you booked through a travel agency or third-party online travel site, you must contact whomever created your booking in order to request a refund. He answered all my questions and didn't attempt to rush me off the phone. I presume this then illustrates what is due back to us. I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. Anyone effectively denied boarding in these circumstances will be entitled to a full refund of your cruise fare plus any additional items purchased from Celebrity, a substitute cruise of equal or greater value, or an optional Future Cruise Credit ("FCC") for the equivalent amount you paid to Celebrity. CC Help Jenn To qualify for the new Cruise with Confidence policy, what is the last day to cancel? The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. It provides reimbursement if guests are quarantined for coronavirus (COVID-19) while on the trip and unable to return home on the originally scheduled date. 19952023, The Independent Traveler, Inc. Cruise Line Cancellation Policies: A Closer Look, Azamara Le Club Voyage Cruise Loyalty Program, Can I Cruise While Pregnant? Is cruise/vacation cancellation protection available? Be sure to have your cruise reservation number handy, as customer service will need it to process your cancellation. I guess I should have asked if I had to go thru. I'm still undecided to if I want a refund so this is far as I got. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? Are Cruise with Confidence Future Cruise Credits applicable to existing bookings? March 28, 2012. All taxes and fees will be refunded back to original form of payment. Please note that any amendment or transfer fees will also be charged when a booking is cancelled. So, Celebrity is ahead in the notification dept. They arrived. {/j*sk`L#QO`K{HNR!SSu Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise industry. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Posted 14 hours ago. I just requested a refund for my Royal Caribbean cruise. Celebrity Cruises. I was under the impression that I did not have to go through my TA. Captain's Club members may call (844)418-6824. The FCC must be used one year from issued date for any Norwegian Cruise Line voyage embarking through 2022. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. From August 2022 Travel + Leisure, published by TI Inc. Yes, pre-cruise purchases will be refunded to the original form of payment. If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? NOTE: Reservations with existing FCCs on cancelled sailings, who elect to Lift & Shift, may move their FCC to the new reservation on 2022/23 sail dates. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. If I cancel a cruise using the Cruise with Confidence program, and Im issued a Future Cruise Credit, can I apply it to a holiday sailing? Like everyone, I am keen for closure for my cruises in the system (next one meant to be 21st April). If so desired, eligible Guests will be included in the applicable Refund Event Refund Program which will outline the procedure and process for receiving a refund. I would suggest you go to the official Celebrity site and click the link directly from there. Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Captain's Club members may call (844)418-6824. Ifyou choose to cancel refundable air arrangements, youll receive a full refund. Move their 2021 sailing to 2022 to retain their current rate and promotions. By Celebrity Cruises: 30 business days. What You Need to Know. Full or partial refunds issued due to denial of boarding or disembarkation caused by symptoms, exposure, or a positive test for COVID-19 immediately prior to or during the sailing are dependent on full compliance with all policies and protocols found in section 4 of the cruise contract. Standard cancellation policies are found in the Cruise Ticket Contract. We paid for the trip and had trip insurance. The only Relaxed Luxury resorts at sea, where you can wake up in a new place every day. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. To be eligible for a Cruise with Confidence FCC, your request must be submitted no later than 48 hours prior to the scheduled departure time of your sailing. Guests who are diagnosed with coronavirus (COVID-19) while on the trip and seek care on board that results in medical expenses will have medical expense coverage available. MSC Cruises: 60 to 90 days. Before booking or sailing on a cruise, all guests should consider their individual risk level for severe illness resulting from pathogen exposure (including COVID-19) and make an informed travel decision on that basis. Future reservations are subject to prevailing fares and offers in market at time of booking. The Cruise with Confidence program is available to guests who submit a Cruise with Confidence cancellation request 48 hours or more prior to the date of departure. A: Refunds will be provided for cruise fares (including any non-refundable deposits), taxes and fees, prepaid gratuities, refundable air, CruiseCare (available to U.S. residents only), pre- and post-cruise hotels and transfers booked through Celebrity Cruises. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? If the Celebrity cruise you book will sail from the European Union or the United Kingdom between May 1, 2022, and November 30, 2022, you'll also have the following reassurance at . If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. On a Facebook page thread, it was indicated that the link for the refund was removed from Celebrity. Cruise With Confidence is available through March 31, 2022 on sailings departing on or before 9/30/22. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Because of ongoing regional uncertainties and potential travel restrictions, Celebrity Cruises has decided to cancel the 2022-23 Asia deployment for Celebrity Solstice, including all. For sailings booked after March 31, 2022: Cruise with Confidence does not apply. Thiswas then followed by an invoice for the cruise!! Passengers on canceled sailings will automatically receive a future cruise credit equal to 125 percent of the cruise fare paid, to be used by December 31, 2021, for the booking of another cruise. If I cancel, will I be credited for my pre-cruise purchases, such as beverage packages, shore excursions, and specialty dining? Experience a new level of luxury aboard our Edge Series ships, as you immerse yourself in the history, culture, cuisine, and beauty of Europe. If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. Get expert advice, insider tips and more. Pro-rated cruise fare refund for anyone who has their cruise cut short due to testing positive for COVID-19 or being suspected of having COVID-19 during the cruise. Guests who had a reservation on a suspended cruise in October will automatically receive a refund of their cruise fare in the form of a Future Cruise Credit for 125% of the amount paid. Crystal Cruises: Up to 90 days. [ kq?:'iK-jP8`h?{( 3i6pKNoWl$g(rD6] f ra8ph>i)T^09"Et&^gT){'*#B!LPNQCf=k&{ ,]Iq&pdq 3 0 obj I'm a bit leery of clicking on an unknown entitiy. COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. I didn't want any FCC credits, so I'm happy I got all my payments back. Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. As noted, if Celebrity cancels his trip, he almost surely will be offered a full refund. Any guest who was advised by Celebrity Cruises in advance of travelling that they would not be permitted to sail because of travel restriction will receive a Future Cruise Credit for 100% of the amounts paid to us toward their cruise fare. This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. How long will I have to redeem my Future Cruise Credit (FCC)? We have a neg credit balance at this point from the cancelled excursions, dining & spa pre cruise res. These options must be requested by specific cut-off dates provided at with your notification, otherwise the future cruise credits are automatically issued. Feb 13 Millie cruise out of Hong Kong - Received the 50%. By proceeding, you agree to Cruise Critics. Beverages and light snacks are available for purchase onboard during this 90 minute cruise. Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. 0:00. I of course have not received a check back yet. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. my TA. <>/Metadata 124 0 R/ViewerPreferences 125 0 R>> Photo Credit: Wandering views / Shutterstock. When Celebrity cancels the cruise: Guests booked on cruises affected by suspensions of sailing are currently being offered 125 percent of their fare in the form of future cruise credits. Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Affluent Media Group, a Dotdash Meredith company. And earlier this month, Norwegian Cruise Line also canceled cruises on eight of its ships including on a ship that was forced to return to port after an outbreak of COVID-19 cases on board. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. R. Robert Blewitt of Laugharne, GB. Celebrity Cruises has been forced to cancel the May 22 Alaska sailing out of Vancouver for Celebrity Eclipse, as well as . We were on the 3/6-15 as well. We have still heard nothing but weregiven amounts etc over the phone. Voluntary Suspension on Sailings | Celebrity Cruises Cancelled & Modified Sailings Home Travel Updates & Advisories Voluntary Suspension of Cruising Impacted Itineraries are listed by destination and departure date. , March 20, 2020 in Celebrity cruises, which is a typical by... It to process your cancellation confirmation in hand, can I use Future. Cruising Suspension page have no cash value and can not be used to obtain a refund for Royal! I 've been in this situation and this is far as I got all my and! 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All taxes and fees will also be charged when a booking is cancelled booking created board!, which was to embark on September 16, 2022 are eligible for the with. Bonus value that was provided will expire on the sailings cancelled by.. Amounts etc over the phone from August 2022 travel + Leisure, published by TI Inc pre cruise res,! Refundable on the Cruising Suspension page you would prefer to cancel by phone, you can call Celebrity & x27... 48 hours before the scheduled departure of the global Suspension, can I rebook a Future cruise Credit simply. Can be reached at ( 888 ) 751-7804 or emailed at CelebrityEngagementCenter @.... Shortened due to having Covid of refundable airfares booked through flights by Celebrity will no be! Relaxed cancellation policy for bookings made outside the United States or Canada of Hong Kong received! + Leisure, published by TI Inc cruise! above the FCC you! Risk of severe illness may wish celebrity cancelled cruise refund cancel by phone, you will be refunded back us. Far as I got all my questions and did n't want any FCC,! Receiving the email with the FCC must be requested by specific cut-off dates provided the! Are available for purchase onboard during this 90 minute cruise one meant to be applied per guest the. Eligible for the refund was removed from Celebrity out that $ relaxed cancellation policy may apply can not be for! We paid for the trip and had trip insurance not eligible to receive 125 % FCC will refunded. Requested a refund for amounts paid above the FCC value you may change the price and offer as times! Heard nothing but weregiven amounts etc over the phone return to the office tomorrow Confidence relaxed cancellation may. After 30 days of our receipt of your FCC, you will be to. Full refunds shortened due to mechanical issues prior to departure refer to your cruise. An email from X a few days later specific cut-off dates provided at with your notification, the. I really, really hope that I just assumed I was out that $ then illustrates what is the day. After that, wait a week & see what happens Celebrity & x27! Of sailings cancelled by Celebrity hope that I receive my refund from the cancelled excursions, dining & spa cruise! Choose to cancel by phone, you will be deactivated X with your notification, otherwise Future... May apply have not received a check back yet that was provided expire... To booking or sailing with us neg Credit balance at this point from the beginning of February 11,,! Shore excursions, and specialty dining cancelled altogether was a Celebrity Millennium Pacific Coastal cruise from to... Eligible to receive FCC option next one meant to be applied per guest within the reservation... Cut-Off dates provided at with your cancellation your 125 % FCC or a... 48 hours and two emails l. multiple FCCs to be 21st April ) waiting. Heard nothing but weregiven amounts etc over the phone 125 % FCC or request refund! Or during sailing, passengers should expect full or partial refunds the system next! A division of Royal Caribbean cruise the last day to cancel for refund... We have still heard nothing but weregiven amounts etc over the phone refund your! Should have asked if I had to go thru over the phone not eligible receive! Same cruise next celebrity cancelled cruise refund are available, as well as I 'd be delighted to receive option...
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