This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. Book Your Assignment at The Lowest Price Now! Most dramatically, the costs of becoming established in new markets is vast. (2016, May). The evolution of information systems has allowed synchronized its components in [], Knowledge management audit is an integral step in the process of knowledge management. Uber disregarded the social responsibility of keeping their employees and consumers safe, to maximize profits. In modern management, knowledge audit is particularly important as it provides a detailed analysis of the state of knowledge in an [], Autonomous Ride-sharing Uber was founded in 2009 to make transportation as reliable as running water, everywhere, for everyone, using a smartphone app to connect customers with drivers. Our local operations span across Australia, US, UK, South east Asia and the Middle East. . A Warner Bros. By solving these breaches in privacy, urban ethical issues could be attended to very effectively. These approaches would effectively attend the Uber ethical issue of Passenger safety in the future. Fowler reported the incidents to human resources but was ignored. Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. When Fowler first reported this to the Human Resource Department, they seemed to cover up for the supervisor and accused her of being abhorrent. Uber's tracking device is merely a way to advance its business interests. The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. IntroductionThe present report majorly focuses on addressing the ethical issues faced by the managing body of Uber Company, and on providing some relevant and practical solutions to tackle them. Remember: This is just a sample from a fellow student. Uber Information Systems Integration Essay, The Importance of Knowledge Management Audit on Uber Essay, Case Study: Autonomous Vehicles of Uber Essay, The Interview With O'Reilly in Magnolia Essay, An Analysis of the Integrity of Ipcc as an Organization Essay, A Profile of the Company Costco Wholesale Essay, The Business Model and Market Strategy of Costco Essay, Identifying the Psychological Needs of a Wal-Mart's Magazine Advertisement Essay. Moreover because their revenue is heavily customer based, and what I mean by that is the fact that in case they have a widely broadcasted issue of gender or race bias, customers will not use their service anymore, and they will lose a lot of money. Uber is a global company with services in over 70 countries, so for them it is extremely important to be diverse. The EEO-1 report, also known as an employer information report, is mandated by the US federal government and requires companies to report employment data by race/ethnicity, gender, and job category. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . All content of the Dow Jones branded indices S&P Dow Jones Indices LLC 2019 and/or its affiliates. Utilitarianism is an example of the teleological theory of ethics, which says that the result justifies the means utilized to accomplish the result (Geuras and Garofalo, 2002, p. 50). Like mentioned in the required reading, breach of contract is a failure, without legal excuse, to perform a promise stated in a contract. To win over California voters, Uber and Lyft were considering to shut down their services "temporarily" in California as a means to appeal to voters who vote on Proposition 22 in the November . The reason for this, argued Horan, is that the economies of scale are not there for the taking in this market. Ethical Issues at Uber . Delivery riders for Deliveroo, Uber Eats and Foodora staged a protest in Sydney last year, claiming to earn as little as $6 p/hrless than a third of the Australian minimum wage. Website studydriver.com is owned and operated by RATATATA LTD, Bulgaria City of Sofia 1000, District of Sofia (capital); Municipality of Sofia, Triaditsa Region 48, Vitosha Blvd., ground floor. It must be noted that Friedman did say the actions of the executives must be in accordance with the law and ethical custom (Denning, 2013). Even if the person accused is very valuable to the company. Get your custom essay on, https://studydriver.com/ubers-ethical-and-legal-issues/, Legal and Ethical Issues in Online Counseling, An Examination of Legal, Ethical and Social Issues on Information Systems, (n.d.). This, particularly the artificial subsidising of passenger fees/driver wages to drive growth, is the source of the US$3 billion net loss last year. Finally, but not at all thoughtless, the recruitment process of the employees in the company should be assigned to some other qualified third parties. Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. Ubers hope must be that when it gets to this stage there will be no alternatives left to chose from. Securing Higher Grades Costing Your Pocket? An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, fchee@luc.edu Author Manuscript This is a pre-publication author manuscript of the final, published article. The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. Introducing modern advanced technology for the passengers that would help them in instantly contacting the police control room and the relatives at the time of distress would secure the customers and eventually increase customer satisfaction (Wyman, 2017). The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. Dow Jones: The Dow Jones branded indices are proprietary to and are calculated, distributed and marketed by DJI Opco, a subsidiary of S&P Dow Jones Indices LLC and have been licensed for use to S&P Opco, LLC and CNN. Sexual Harassment was not the only specific law that applies to Uber. Sexual harassment and Equal Pay are not the only two laws Uber has been accused of breaking. Castigation without consequences is meaningless. Once the problem gets widely publicized, of course every company will apologize and say that they will take steps to change, but will they really change? After this analysis Ubers credibility has been shot in my opinion. Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. In his comprehensive critique of Uber, transport expert Hubert Horan made a key observation about the taxi business, which separates it from retail. Journal of Management & Organization, 22(6), 859-874. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. The commencement of grave crimes like rape and sexual assaults by its drivers are forcing the customers to opt for substitute safer online transport facility provider. With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. The open letter continues, "Making changes only at the corporate leadership level creates a dangerous likelihood that Uber's sustained ethics challenges will resurface.". Uber faces many regulatory and legal issues outside . From only 29.95 for 12 months web access and the print magazine. Uber's Ethical Decisions 4 behave in a manner that they cannot be questionable in relation to their conduct. The Uber Company has appointed some of the independent contractors who use dummy accounts in their burner phones. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. Gradesfixer , The Ethical Issues Surrounding the Uber Company., The Ethical Issues Surrounding the Uber Company [Internet]. First, we live in a very diverse country and why not include everyone in the work environment? GradesFixer. The retrospective apologies - rather than pre-emptive plans to prevent ethical issues that could be easily avoided - is a common . This application reportedly allows the company to track the location of Uber's customers, which in Franken's view compromises the duty to respect consumer privacy. (2020, Jan 20). An organization with good morals doesnt cover these things up. If you are such a student, you can use However, sometimes brands suffer with making an incorrect choice and have to face those consequences. In addition, the primary ethical issue that Uber has encounter is their selling point. Sexual harassment became a part of things that violate the CRA being a discrimination based on sex (Lussier, Hendon 2019). We have experts for any subject. These norms are: "We build globally, we live locally;" "We are customer obsessed;" "We celebrate differences;" "We act like owners;" "We persevere;" "We believe in the power of grit;" "We value ideas over hierarchy;" and "We make big bold bets." Or they just settle the case with a few millions and then keep doing the same thing? Stop wasting your time searching for samples! It provides a competitive advantage to the owner. Uber's advantages include door-to-door convenience, safety, and reliable quality. Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. Students who find it difficult to write detailed essays. Let's fix your grades together! Last Friday, Uber Vice President Emir Michael reportedly suggested a way of stifling the company's critics that would violate the most basic standards of business ethics. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. The aspect of ethical responsibility and appropriate code of conduct was being neglected by the managing division of UBER, which later backfired at various local markets. In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. These requests would be put forward to the registered Uber drivers who are currently not on a trip and are at the nearest destination. Since the ethical issues of autonomous vehicles involve life and death decisions, they are understandably complex and controversial, and opinions are heavily influenced by individuals' personal moral codes. The argument of the Lyft company stated that the process of ordering and cancelling a ride wastes the money, effort, time, etc. The company has been faced with ethical issues, especially those linked to sexual harassment and sabotage. Don't use plagiarized sources. This example has been uploaded by a student. Furthermore, Uber selling point consists of Uber drivers being informed promptly of an individual desire . (n.d.). Retrieved from Forbes: https://www.forbes.com/sites/stevedenning/2013/06/26/the-origin-of-the-worlds-dumbest-idea-milton-friedman/#6b94dfaf870e, EEOC. By checking a mobile device in the car. In a properly regulated market, in which Uber has to give its drivers appropriate employment protections, and passengers the safeguards they need, its goal of apparently aping Amazon becomes even harder. Uber was founded in San Francisco in 2009 and has since expanded their . There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. It is extremely important for corporations to be as ethical and legal in all of their actions as possible. There is a great tendency among commentators to focus on the capabilities of Ubers app, when making sense of its explosive growth across the world. Unethically Poaching down the drivers of the competitor company. The scenario has changed, the attitude hasn't. Uber continues to try and claw its way up the ladder at the cost of bad reputation and a poor public image, and the recent upsurge about the . This is a mistake. Geuras, D. and Garofalo, C. (2002). Copyright 2022. totalassignment.com. UBER has been subjected to many law suits and ethical issues. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. Their CEO described his company as the "better boyfriend . 3. Uber agreed to settle the discrimination suit and pay 10 million dollars (CBS News, 2018). Leadership. Utilitarianism was introduced in the 18th century. Retrieved from Harvard JLOT: https://jolt.law.harvard.edu/digest/waymo-v-uber-surprise-settlement-five-days-into-trial, Denning, S. (2013, June 26). It is looking as though, in many territories such as London, Ubers survival will rely on concrete measures to better care for both its drivers and customers. In conclusion, we have discussed three specific laws that applied to the company which was: Sexual harassment, violation of Equal Pay Act, and violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act. NYUJ Legis. Ethical issues are a great concern for the company. Ethics Issues: Uber is a great company that provides a variety of services. In reaching this point, Amazon has itself received plenty of criticism, particularly around its tax arrangements and working conditions in its Orwellian fulfilment centres (warehouse to you and me). Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. The other violent activities like assault, overcharging, foul language, drunk driving, etc. Total Assignment Help Rated 4.8/5 based on 10542 reviews. And nobody gets away with just an apology. But you can one from professional essay writers. There were instances, like the one in South Korea and France, where Uber violated transportation laws. The agenda/ plan was termed as Supplying Long-Term Operations Growth (SLOG) by the management of Uber (Jiang, 2018). Retrieved from https://www.eeoc.gov/laws/types/equalcompensation.cfm, Hartmans, A., & McAlone, N. (2016, August 1). There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. Through all the legal and ethical issues Uber has had, it is still a tremendous success. The company did not respond to repeated requests for information about its drivers. Bearing the responsibility of securing their clients' private information when they utilize the Uber app will pose a significant problem for Uber. Uber's controversies range from arguably unethical business strategies to sexual assault allegations. Center for Ethical Organizational Cultures . Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. Here's the strange thing about where I live: When I walk. Importance of the Case Current report will assist in analysing the key factors that are associated with corporate governance, risk and ethics. The mission of Uber's Ethics and Compliance (E&C) team is to serve as a trusted business partner to facilitate Uber's success and guide the conduct of all employees. Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. our extensive database of written samples to find the inspiration or research youre looking Copyright 20102023, The Conversation US, Inc. Amazon beats the competition by limiting its overheads. Cramer, J., & Krueger, A. This resulted in a breach of contract (Prysby, n.d.). Ethical Issues at Uber - Sexual Harassment - Case Study, By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the. Drivers SecurityThe issues regarding the security of drivers have been prominently raised among the Ubers drivers community. The legal topics of trade secrets, breach of contract, and FCPA violations are legal issues that can be applied to Uber. 2023 gradesfixer.com. By continuing well assume you board with our cookie policy. Over the past couple of years, one particular company has seen more than their share of scandals. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). The intent to sabotage on its business has been accused by Lynch Company on the Uber. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. The competitive effects of sharing economy: how is Uber changing taxis. Uber Eats. Uber began violating the Americans with Disabilities Act in 2016 when it first began charging these fees in target markets, the Justice . Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser ()Key features: The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). Their first years sales were $700,000. But for this company specifically, the additional cost that is required to look after drivers and customers is likely to be too great. You can find a skilled professional who can write any paper for you. The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. Total Assignment help is an online assignment help service available in 9 countries. Later on they reported that they have a long way to go in resolving these issues and they will take steps to bring these numbers up. This is a case study review about Uber a global, app based Taxi Company. The major complaints regarding the company which is frequently raised in media are related to safety hazards for the society which is being focused specifically in this report so that effective measures can be taken to enhance the goodwill and reputation of the company. The charges of sexual assaults on the passengers have been condemned upon a lot of Uber drivers as mentioned by a report in the New York Times. Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. Ever since, the company now known as Uber has exponentially grown through the entire world. We will occasionally send you account related emails. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . With an evaluation of Uber work governance the factors can be explored effectively because company has previously involved in issues that are linked with corporate governance, risk and ethics. I want to suggest that this may not be possible. Uber has successfully mobilized many lawyers and lobbyists in order to fight attempts to reclassify their drivers as company workers who are entitled to higher wages and benefits. 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