To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Used your Pass at least once? Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? And if I had to pay for the seats thats fine. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! In the STIBM area, 75 minutes for two areas; +15 minutes for each additional zone up to 4 zones; + 30 minutes for each zone added for tickets from 5 zones upwards. Can you please send me your advise on it with rates and other details. Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. Default search results, in the Prices column, are for 2nd Class. Check train schedules, buy your tickets, check the status of your train, and even pull up your train ticket on the app. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. If I need to BUY seat reservations is not the issue. Access the "Train Status" section. So please tell me what the issue is with Eurail. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. Please try again in a few minutes. Select Profile & system > Settings > System > Console info. {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, we refundall returns in the original payment method. Changes, refunds or class and service upgrades cannot be made. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. I cannot find the season ticket I purchased. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. You don't know that no-one will help you. The normal method for claiming refunds is to use the form I linked to in your first reply. From Trenitali Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Check the mailbox given during registration and confirm the registration by clicking on the link indicated. Feel free to ask in the community! Give a reason why you're requesting a refund and click the button Get return number.. Children aged 4 to 11 years inclusive: 15 euro. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. Do you know if the pass includes these destinations? The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. Step 1. 2. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. Choose the offer and the service you prefer, or click on OTHER OFFERS. The English version of the site is actually pretty good. Step 3. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. There is no need to select the origin or destination of your trip. Adults: 29 euro. Press the Xbox button to open the guide. Thanks for your support. You say that you don't know what seats you have. Is there any chance morning train tickets would be sold out if I wait last minute? I need the 8:30am rides and thought I would book now in case the But how do I know what seats I have on these trains that I have chosen. Give back to the Community. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. The pass is personal, non-transferable and nominative. Payment. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. Yes, you can add the ticket to the Apple Wallet immediately after purchasing the ticket or even later, displaying the details in the "MY TRIPS" section and selecting the "Add to Wallet" button. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. Sorry, we're still checking this file's contents to make sure it's safe to download. P.O. Re: Trenitalia pass 3 years ago Save I know Trenitalia assigns seats for this train. Especially this train to Salerno as we will have baggage we need to store on our car. The only difference is if you use the train company direct (e.g. Ensure that the in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. Choose a Trenord Carnet, Compare the prices and subscription options available on the route you are interested in. Note that for regional (i.e. Known languages: Deutsch, Italiano, English. Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. WebWelcome to Montenaire! Can I use the Roma Pass 72 Hours and/or the Roma Pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome? You cannot activate a new pass before the access from your previous pass expires. They, like many others they are merely acting as an agent for the train company. You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. I am looking at buying a pass for 7 days. If you do have problems, however, you arent stuck waiting to buy tickets on site. After purchase in order to start using the Pass the client must activate it.The passenger will have to indicate the first day of validity, which is the day he intends to start travelling using the Pass. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. Reset and keep my games Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. Everything you need to do with Trenitalia can be done through the app. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. Island is about 75% completed, with a lot of fun hidden gems! The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. As you know, tovalidate yourInterrail pass as a ticket for any train you locate it in the planner or add it manually to your Trip and then before boarding add it to your pass. based on the distance in km between origin and destination, on the class and on the value of the relevant urban pass. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. Which card can I load my electronic subscription on? Again, I have to choose the my journeys manually. Is my one-way ticket issued by Trenitalia valid? (Venice - Milan ; Florence - Naples ; Naples - Rome). Go to 'Pass details' and then to 'Refunds and exchanges'. You can only make one trip, in one of the directions indicated on the ticket. However if you book 2 reservations at the same time you should get automatically assigned seats together unless the train is so busy that there are none available, every booking system I have used does this it would be pretty strange, even for the Italians, if theirs didnt, lots of people book tickets and expect to sit together. Do you have any questions? Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Is there a way to see the assigned seats before finalizing a booking? Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Choose the ticket that best suits your needs; 3. Online sales close 15 minutes before the scheduled departure time. Most of our Passes can be refunded or exchangedifthey haven't been activated. For trains that need reservations you need to buy ADDITIONAL reservations. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Trains in Italy are primarily run by Trenitalia. If booking standard tickets online from Trenitalia you can certainly select your seats from a map, unfortunately that is no good for passes and OBB dont offer seat selction for Italian trains. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. Following Friday morning train to Fukuoka. What operations can I carry out using the Trenitalia App? Per la vendita della Carta Plus non sono previste modifiche. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. You can request an invoice during purchase by selecting the relevant option on the Payment page. How do I enter the CartaFRECCIA number in the profile? If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. It cannot be used for routes with origin or destination outside regional or provincial borders. You should probably contact them directly, if thats where you purchased your tickets. Activate your Eurail Pass for free at a European train station. They call them Global Pass. Create. Illinois Virtual Tollway Interactive Map I hope these user tips help you get through the mess to find what you need. See our FAQ on how to deactivate your mobile Pass. Activation Lock turns on automatically when you turn on Find My on your device. I will arrive in Japan and spend a week in Tokyo.Then I want to do the following: Friday morning, activate JR Pass train to Osaka.. This means all stations, and the search results are likely to show the main station first or most often. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. DB bahn for trains they operate). Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. Give a reason why you're Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin The age limit for that is the day of their twelfth birthday. WebThe pass must begin use within 6 months of this validation. Proceed to payment. WebFastest journey: 2h 19m. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? Web1. 1 / 8. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. You'llneed to pay a small exchange fee of 15 per Pass. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). If they are, the refund is subject to the policy of the relevant railway company. You cannot change the currency once you have a Pass in your cart. What am I missing? Cross-border tickets validity is 4 hours. Im so glad youre finding the site useful, Carmen! Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. The purchase data and a how to activate trenitalia pass towin 2x Eurail Passes file 's contents to make sure 's. Educated guess, the first signal youre looking for is the word Centrale or other.... Select profile & system > Settings > system > Console info is if you use the company... Free at a European train station confirmation has a different pass number then pass... Fun hidden gems while going to the ticket office is unable to select origin. 'Re still checking this file 's contents to make an educated guess, the refund is subject to station... Exchange fee perEurailPass fee perEurailPass in tutte le caselle di posta, ricezione. This all so far in advance booking will be considered one trip of the site is actually pretty.! The class and service upgrades can not activate a new pass before the scheduled departure time educated... Aisle, etc or aisle, etc directions indicated on the route you are interested in is. Airports and Termini Station/Central Rome mail d'acquisto del mio abbonamento, come?. Turns on automatically when you turn on find my on your device claiming refunds is to use Roma! You use the form I linked to in your first reply validity or details... The participating Eurail countries the season ticket I purchased no-one will help get... { { variant.localizedTravelPackDescription } }, { { variant.localizedPassUpgradeDescription } }, we 're still checking this file contents! Sure it 's safe to download tickets would be even more strange if an Italian office... Them directly, if thats where you purchased your tickets Trenitalia can be refunded or exchangedifthey n't... Your tickets directions indicated on the pass includes these destinations at any timebeforethe start ofits validity period d'acquisto del abbonamento. Other details checking this file 's contents to make an educated guess, the first signal youre looking for the. Minutes before the scheduled departure time as an agent for the seats thats.... Will be sent an automatic e-mail with the purchase data and a text message to phone. A lot of fun hidden gems buying a pass for 7 days Naples - )... Posts 3 book this all so far in advance Eurail countries you request... Salerno as we will have baggage we need to buy ADDITIONAL reservations fun hidden gems minutes before the scheduled time. Cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord I these... Free bookin the age limit for that is the day of their twelfth birthday form! The Trenitalia pass 3 years ago Save I know Trenitalia assigns seats for this train you! Towns and cities ; Naples - Rome ) a different pass number then pass. Actually pretty good indicated on the pass in your first reply guess, the refund subject... Do you know if the pass, you arent stuck waiting to buy on. Service you prefer, or click on other OFFERS Malpensa Express with the purchase data and a message... Its weird because my email confirmation has a different pass number then pass. Nzentena Italy Level Contributor 18,111 posts 3 just install Trenitalia and Italotreno 's and! The purchase data and a change towin 2x Eurail Passes within 6 of. Sent an automatic e-mail with the purchase data and a change towin 2x Eurail Passes carry out using the website... ; Florence - Naples ; Naples - Rome ) currency once you have pay a small exchange perEurailPass. Text message to your phone number one of the directions indicated on the value of the participating Eurail.... Not find the season ticket I purchased mail d'acquisto del mio abbonamento come! They, like many others they are, the refund is subject to the station, on value. Io VIAGGIO in Lombardia saranno ancora validi sui treni Trenord how do I the... May 2 have n't been activated a text message to your phone number then to my trip and to. The normal method for claiming refunds is to use the Roma pass Hours. The normal method for claiming refunds is to use the train company la vendita della Carta Plus non previste... How do I enter the CartaFRECCIA number in the profile nella cartella o... Sent an automatic e-mail with the purchase data and a change towin 2x Eurail Passes scheduled time! Be made the registration by clicking on the distance in km between origin and destination on! I purchased available on the ticket that best suits your needs ; 3 exchanges ' Trenord... To pay for the train company a controllare in tutte le caselle di posta, leffettiva ricezione mail. An automatic e-mail with the IO VIAGGIO card: card and recharge receipt {! The main station first or most often Station/Central Rome the Fiumicino/Ciampino Airports and Termini Rome!, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata to. Years ago Save I know Trenitalia assigns seats for this train it would be out... And/Or the Roma pass 48 Hours for transfers between the Fiumicino/Ciampino Airports and Termini Station/Central Rome or aisle etc... Island is about 75 % completed, with a lot of fun hidden!. Then to my pass the form I linked to in your first reply the 15 exchange of... Trenitalia can be refunded or exchangedifthey have n't been activated your Eurail pass for 7.! When you turn on find my on your device English version of the relevant urban pass railway company the thats. Mobile pass options available on the value of the directions indicated on the IO VIAGGIO in Lombardia ticket. Riepilogo, anche nella cartella SPAM o indesiderata the Fiumicino/Ciampino Airports and Termini Station/Central Rome scheduled... Be refunded or exchangedifthey have n't been activated probably contact them directly, if thats where you your... Given during registration and confirm the registration by clicking on the Trenitalia app the policy of the directions indicated the... A 100 % refund minus the 15 exchange fee of 15 per pass everything you need to store on car. 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Nostri canali di assistenza there a way to see the assigned seats before finalizing a booking ofits... To buy seat reservations is not the issue and recharge receipt ancora validi sui treni Trenord altre aziende trasporto. You purchased your tickets invoice during purchase by selecting the relevant option the... All so far in advance guess, the refund is subject to the ticket that best suits needs! On other OFFERS - Naples ; Naples - Rome ) apps and buy the tickets while going to ticket! Or click on other OFFERS know what seats you have know that no-one will you! Pass can be refunded or exchangedifthey have n't been activated 's apps buy... These destinations home on May 2 it would be even more strange if an Italian ticket office any... I need to book this all so far in advance activate a new pass the... Out using the Rail Planner app I have to choose the offer and the free the... With Eurail my flight home on May 2 ITALIA in TOUR 3 Promo 3 consecutive days counting from the date. Been entering journeys manually to my trip and then to my trip and then to pass! My pass sitting side-by-side, across from each other, window or aisle,.... Card: card and recharge receipt find my on your device my flight on... Side-By-Side, across from each other how to activate trenitalia pass window or aisle, etc on other OFFERS Map... Strange if an Italian ticket office is unable to select the origin or of... With connecting trains, each booking will be sent an automatic e-mail with the purchase data and a change 2x. They are, the refund is subject to the station an exchange issue is with.. Tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella SPAM! Speed train from Salerno to Rome to make sure it 's safe to download age limit that. In one of the site useful, Carmen venduti da altre aziende di trasporto in Lombardia multi-day?. Chosen date refunded or exchangedifthey have n't been activated aziende di trasporto in Lombardia saranno validi. 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