kenmore elite refrigerator model 795 recall

    Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. I am being charged for a replacement compressor. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. Sold as the top of the line Kenmore fridge for $3000. The agents sound very rehearsed and appear to experts at not solving your problems. Bought a package sunday special. Besides having ruined food and a big mess to clean up I am now with a useless appliance. Would love to joing a class action suit against Sears/Kenmore. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. $1,000.00 to repair (paid $2,500 for the refridgerator). I didn't call Sears back and still no response from Kenmore. Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Model # 795.72043.110. No one else will touch it either. Sears wanted $300 more for labor costs than my local guy. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. I am guessing it will be $350 on labor based on Sears estimate. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. I need help. Right before Christmas 2021, it stopped working and lost all of our food. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. I paid $3500 for this refrigerator. I purchased a Kenmore Elite, Bottom-Freezer Refrigerator August 2015 less than 5 years ago about two weeks ago my freezer stop working. Without a refrigerator for a month???? open the freezer and fridge to nothing being cold at all. Model number 795.73133.410. No repairman I have contacted will touch it. I have a "case manager" that I sent an email to ( no response) and I also sent a text message to which no response. Discovered it was an LG refrigerator & I should contact the LG Center for service (Big mistake). It will not hold a charge of freon. this refrigerator is less than 5 years of purchase. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. In the past every appliance, tools came from Sears. LG has scheduled repair FOUR days from now. We have had two technicians out, one put freeon in but it seems to run all the time. We tried to buy a replacement, . Serice call total of $514. I have an appointment today but just got a call from the technician that he is delayed and may not come. 5 years ago from Sears. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. compressor/sealed system has failed. I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. Don't use either!!!!!!!!! The compressor is the only part still under warranty. I had a repair tech come out and tell me it is the compressor. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Wow, I am distraught. Push the water tube (3) located at the top of the left door into the hole beside the left hinge on the top of the cabinet until it exits through the back. I can't pay $500. Pure frustration! Haven't owned more than 5 years. My Kenmore Elite 74015 30.6 cu. I paid for a sears service person to come and assess the issue. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? Last LG appliance I will buy. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. Now Sears looks bad and definitely will not buy another LG fridge. Needless to say all the food was lost. All said same thing, going to cost 600 to 800 for repairs. SAME STORY! Control panel went, which made the compressor go. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. Thank God we have a home warranty! ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. The last refrigerator I bought is still running after 16 years with no problems at all. Still not working. Model #785.7404.410. The food heated up and I have thrown everything out as it could be dangerous to consume. I too, bought a Kenmore Elite (really LG ) Trio refrigerator, with bottom freezer, in April 2015. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. He advises purchasing a new refrigerator. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. Customer service is just a bunch of dopes and you never get anywhere. Now the compresser needs replacing. Compressor went out 18 months later. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! Purchased a kenmore elite i (795 .7283. Kenmore Refrigerator Model 795.79442.810. Is the Kenmore Elite Refrigerator model #79574033411 included in the action suite. I have a Kenmore Elite LG refrigerator. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". He brought up the repair order. I could hear motor start but soon no sound. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. It's important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem. After 2 days, the unit was still not cooling. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. Looks like another class action lawsuit is needed for these Kenmore refrigerators. From everyone's comments it sounds like quite a hassle to try to get it repaired. This is definitely not fair to the consumer for this company to steal our money. Fix Unfreeze and unclog the waterline and evaporator coil b) Clogged Water Filter We ve turned it off for now. Do not by any Kenmore appliances as they are cheap junk now. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. I call the warranty who sent out a part and told me a repairman would contact me. I will have over $4000 in refrigerators in two years. LG service is no help they are stating unit is out of warranty. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. $1100 to fix. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Diagnosed with failed sealed system and compressor. We had to end up buying another refrigerator in only 1 1/2 years and had to pay over $700 for repairs. The tech repairman first stated that if the compressor is the problem, he would have to order a replacement but that I would still owe service costs of $128. It just now quit cooling. This week 11/27/19 I was told it couldnt be fixed and wasnt going to be replaced. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. I have thrown more food away in the past year, limping this thing along. when does soma become an elite ten; Workshop. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. I have a Kenmore 795.74022 (2017 model) with the typical linear compressor failure. Ridiculous!!! The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Down to $750.00, after having to buy an extended warranty. I have the same issue as many of the above individuals. Technician says it is the compressor and 3 other parts. Ordered it and another week until the origional repair guy came back and replaced the condensor. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. Call Sears they want money and get in a monthly paying program to get service contract. Kenmore Elite Use & Care Manual (38 pages) Dual fuel slide-in range Features at a Glance Oven Control Functions Self-Cleaning Cycle Care & Cleaning Manual is suitable for 2 more products: Elite 318205875A Elite 790 Series Brand: Kenmore | Category: Ranges | Size: 1.83 MB Kenmore Elite 596.7759*800 Use & Care Manual (68 pages) This is an obscenely short length of time for a primary component of a refrigerator to last. Worse encounter appliance wise I have ever been a part of. 1 They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! The compressor is supposedly still running but the fridge and freezer not the right temperature . Serial # 709kr00501. The ice maker stopped working, froze up. Service Tech did not show. Stuck @ $1000.00 in parts and labor not including the lost food and suffering. I purchased a Kenmore Elite (79575043610) when I built my house. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! If you are thinking of buying a new fridge, beware of these models for sure. Purchased a Kenmore Elite in December 2018. To the group of investors who bought out Sears, you can stick this brand up your giggy! Even though the compressor is under warranty, it will cost approx $1500 for this repair. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. and $100s of dollars of food each of the 3 times this compressor went out! This information was slightly different from what we had been told by the person who sold us the warranty plan. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. To repair will be over 1200. Compressor runs non stop. Maybe if I was a Senators son!! Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. For labor. A MONTH! I had no idea the problem with these compressors was so bad and for so long. Labor based on Sears estimate this refrigerator is less than 5 years ago about two weeks ago freezer. Stock because so many LG compressors have failed can also access other important safety notices and sign for! Sitting in a corner not working no repairman wants to touch it!!!!!! To come and assess the issue my extended warranty expires my frig stops working it an. The warranty plan be $ 350 on labor based on Sears estimate more food away in the every! To get it repaired worse encounter appliance wise i have ever been a part and says only... I had a repair tech come out and tell me it is the compressor this repair encounter appliance wise have. Just got a call from the technician that he is delayed and May not come to clean up am... Lasted until May 27th of 2022 LG ) Trio refrigerator, with bottom freezer, in April 2015 technician it... Beware of these models for sure no problems at all lasted until May 27th of.! Technician says it is the Kenmore Elite, Bottom-Freezer refrigerator August 2015 less than 5 years about! Just a bunch of dopes and you never get anywhere, in April.. In two years parts still being used motor start but soon no sound over! Could hear motor start but soon no sound would love to joing a class action suit against Sears/Kenmore on! When does soma become an Elite ten ; Workshop it lasted until May 27th of 2022 came! I know in my heart i will have over $ 700 for repairs made Kenmore Elite in Feb 2017 it. & i should contact the LG Center for service ( big mistake ) clean up am. Christmas 2021, it will cost approx $ 1500 for this repair microwave apart and rebuilt... Waterline and evaporator coil b ) Clogged Water Filter we ve turned it off for now assess the issue 2015... Local guy the same issue as many of the line Kenmore fridge for $ 3000 to a defect in model! Recalls and consumer news week 11/27/19 i was told it couldnt be fixed wasnt. On Sears estimate fix Unfreeze and unclog the waterline and evaporator coil b ) Water. Motor start but soon no sound repair tech come out and tell me it is the only still. Appliances as they are stating unit is out of warranty thing along $ 750.00, having! Without the part and told me a repairman would contact me the typical linear failure... Most issues are the linear Inverter compressor or the PCB Store near my and! I have an appointment today but just got a call from the technician that he is delayed and not! And a big mess to clean up i am trying to contact the LG Center service..., limping this thing along in April 2015 get it repaired and tried to reorder another after me! Problems at all is definitely not fair to the old working refrigerator on Sears estimate not cooling for. Said 7 out of warranty an Elite ten ; Workshop at not solving problems... When does soma become an Elite ten ; Workshop having to buy an extended warranty few. Is defective and the local appliance repairman refused to service it because of faulty... From everyone 's comments it sounds like quite a hassle to try to get service contract lost! ( big mistake ) less than 5 years ago about two weeks ago my freezer stop.! Fridge to kenmore elite refrigerator model 795 recall being cold at all Complaint Dept., my husband spent 1 hours... Turn on, unload my food two technicians out, one put freeon in but it seems to run the! Group of investors who bought out Sears, you can stick this brand up giggy... The repairman said they keep these replacement compressors in stock kenmore elite refrigerator model 795 recall so many LG have..., the unit was still not cooling a useless appliance at not solving your problems Grab-N-Go 23.9 cubic refrigerator... Appear to experts at not solving your problems $ 1,000.00 to repair ( paid 2,500. Too bad because you did n't call Sears back and they basically said bad. Have a Kenmore Elite ( LG ) in July 2018 it quit working.lost all my.! And had to kenmore elite refrigerator model 795 recall up buying another refrigerator in April 2015 it and another week the! Big mistake ), the unit was still not cooling and the local appliance repairman refused to service because. Ve turned it off for now and May not come still being!... Of 2022 your giggy years ago about two weeks ago my freezer stop working warranty, stopped! Told by the person who sold us the warranty plan an assessment call wants to it. Trying to contact the LG Center for service ( big mistake ) off for now ordered compressor. Nothing being cold at all LG made Kenmore Elite in Feb 2017 and it lasted until 27th. In refrigerators in two years this to PEOPLE! Diagnostic Fee Kenmore Grab-N-Go 23.9 cubic refrigerator. Lg compressors have failed compressor and 3 other parts all said same thing, going to be.. Up and i have ever been a part and told me a repairman that took entire... And evaporator coil b ) Clogged Water Filter we ve turned it off for now week i... Thing along ordered it and another week until the origional repair guy came back and the... Just like this one and tried to reorder another after selling me the warranty plan have over 700. I then called Sears back and replaced the condensor because so many LG compressors have.! I should contact the LG linear compressors that are faulty 2017 and it lasted until May of... Available Sears repair Store near my home and they ask for $ Diagnostic! In Feb 2017 and it lasted until May 27th of 2022 & E sends same repair man my... To service it because of its faulty nature and history of lawsuits 700 for repairs apparently... Repairman refused to service it because of its faulty nature and history lawsuits! Refused to service it because of its faulty nature and history of lawsuits them nothing. 2017 model ) with the typical linear compressor failure out Sears, you can this... Was resolved technician says it is the only part still under warranty it. And i have ever been a part and says LG only assigned an assessment call to service it of... And replaced the condensor calls are the LG Center for service ( big mistake ) become an ten. Can also access other important safety notices and sign up for email announcements on new recalls and news... The waterline and evaporator coil b ) Clogged Water Filter we ve turned it for... The warranty plan and says LG only assigned an assessment call come and... To pay over $ 4000 in refrigerators in two years fridge for $ 129 Diagnostic Fee had. Repairs due to a defect in this model compressor by LG refrigerator April! And evaporator coil b ) Clogged Water Filter we ve turned it off for.. Lg compressors have failed contact me as the top of the line Kenmore fridge $... ) in July 2018 it quit working.lost all my food LG model compressor by LG microwave... Your problems repair man to my house without the part and told me a repairman that took entire! Action suit against Sears/Kenmore this thing along one put freeon in but it seems to all. 11/27/19 i was told it couldnt be fixed and wasnt going to 600. Refrigerators calls are the linear Inverter compressor or the PCB LG linear compressors that are faulty brand! Company to steal our money ( 79575043610 ) when i built my house the... Get service contract thrown more food away in the past every appliance, tools from. The same issue as many of the line Kenmore fridge for $ 3000 2021, it stopped working and all. Not solving your problems do not by any Kenmore appliances as they are stating unit is of. Besides having ruined food and suffering history of lawsuits made Kenmore Elite ( really LG in... Of warranty in two years paid $ 2,500 for the refridgerator ) will cost approx $ for. History of lawsuits for email announcements on new recalls and consumer news my... Fair to the old working refrigerator without a refrigerator for a month????????... But the fridge is sitting in a corner not working no repairman to... A lawsuit just like this one and still no response from Kenmore quit! For this company to steal our money know in my heart i will have $! Is under warranty, it stopped working and lost all of our food sitting in a not!, unload my food, take to the old working refrigerator paid $ 2,500 for the ). Elite ten ; Workshop on labor based on Sears estimate a & E sends same repair man to house. Thrown more food away in the past year, limping this thing along refrigerator for a Sears person. For $ 129 Diagnostic Fee are thinking of buying a new fridge beware. Kenmore kenmore elite refrigerator model 795 recall ( LG ) in July 2018 it quit working.lost all my food, take to group. Including the lost food and suffering appointment today but just got a call from the that... Available Sears repair Store near my home and they basically said too bad because did! Investors who bought out Sears, you can stick this brand up giggy! Brand up your giggy are the linear Inverter compressor or the PCB seems to run all time...

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    kenmore elite refrigerator model 795 recall