We are very happy. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Considering all possibilities on my end I was not in error in misplacing my phone. License: Not Required. Everything was repaired and I am thrilled that I called the right company. I feel like a fool: sitting here for the second day, waiting for this company to deign to send someone to a call that had actually been scheduled in advance. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Verification can help ensure real people write reviews about real companies. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Parker & Sons is amazing. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. We also offer installation services for new equipment. - owner buys cheap equipment, Good pay However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Thanks for the recommendation! and ultimately told me I would need to wait two weeks! At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. There are still labor laws to abide by! Very expensive, but nice units. Dont get scammed like we did - do not use Parker and Sons!! They were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew coming to make the repairs. Why didn't the salesman offer a discount coupon if it was available? Once we received her BBB complaint,we immediatelyreached back out to the customer. They wanted to work it out, but when I called them back, they were condescending and arrogant. Customer Service. The install takes, at most, 3 hours. They were efficient and timely manner. Andy O arrived on time and thoroughly explained water softeners; the good, the bad, and the ugly. The supervisor I spoke with just laughed it off as a 'rookie mistake'. Our local technicians have been serving the residences and businesses in the Phoenix area for almost 50 years, and we will go above and beyond the expectations of your average Joe to make sure you are 100% satisfied. Dedicated to 100% customer satisfaction, we stand behind our work with exclusive parts and labor warranties. I guess they use the Inflation as the excuse to bump the costs by $$$$. 05/01/22, I turned on A/C units and they were not cooling. We also ensure all reviews are published without moderation. Install or Replace a Heat Pump. They did heating. Now the second issue is talking to his manager 2. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. electrician, air duct cleaning, ceiling fans. Then they sent a service guy out and he went up in the attic couldnt find anything wrong. They never call me back. Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Parker and Sons consumer reviews, complaints, customer service. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. Parker and sons have been to my house to work on it multiple times over the course of a year. Well that was a big lie. We were quoted almost the exact same amount from a competitor for the install AND provide the Aquasauna system (which we paid $1400 for). Given an estimate to replace indoor coil and repairs. We agree with the customer, there was an oversight made by the Technician and the customer should be refunded. He sent his supervisor out to measure the house and said it was the right size. Im without heat. Bonuses are not capped. Lastly, this guy was supposed to "have experience with Solar systems". We will continue to work with the customer until her concerns have been addressed. . They never ever measure the house before putting in the new a/c . We appreciate the kind words, and will let our entire Electrical team know what a great job Andrew did! Tucson: (520) 273-7247. Furthermore surprised me at the end with an "estimate" for the ductwork repair for $260 which I declined when he told me "Basically I'm just going to tape it back together". We also have a Tucson site. Everybody was friendly and courteous. They are not authored by Glassdoor. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. I told my boss and she told upper management but they got mad at us. Stay away you been warned. Submitting a response indicates a willingness to work with customers to make things right. Calling Parker & Sons was the best move I ever made. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Contacted Company B (Parker and Sons) to check my units and let me know how much to get them running good again. Offer is valid for existing location only. It helps us realize where we may fall short, although we have great intentions. The discussion went in circles again on 300 vans, fuel , inflation etc. Stay up-to-date on current news, promotions, and industry tips. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. HIPAA Guidelines To Remember While Responding To Patient Reviews. Swapping out two over-sink bathroom fixtures was $480 -- even though I provided the parts. Parker and Sons issued a refund of $147.00 per ******************** request. The coupler came loose and it needed to be taped back together. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. He was absolutely correct. Parker and sons offered a $1000 rebate through ********** which has never been provided . They were able to come out SAME DAY and get our AC back up and running. 3636 E Anne St A, Ste A, Phoenix, AZ 85040 United States. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Other electrical services we offer include: We offer emergency electrical services around the clock -- 24 hours a day, 7 days a week. They were able to come out SAME DAY and get our AC back up and running. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. A free inside look at company reviews and salaries posted anonymously by employees. I called Parker and sons and they dont show that I owe any money. We pay for the monthly service plan and we have only been serviced once in 2 years.The very last time they were out was march of 2022, one of our units went out and we had no air. - could be paid more A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. My husband call him three times the other day .No return call. Neither have returned my calls.It will be in upper 30s tonight. From the hourly and the bonus structure. Parker & Sons is currently rated 4.4 overall out of 5. According to reviews on Glassdoor, employees commonly mention the pros of working at Parker & Sons to be career development, management, benefits and the cons to be work life balance, workplace. We're not your Average Joe! Report. Pros & Cons are excerpts from user reviews. He was absolutely correct. Pretty awful. They were absolutely mind boggling! Cons Challenging to get quality leads and minimal commissions. We would give them a 5 Star rating. Heating. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. They once were an amazing company, however I believe they were recently purchased by some large conglomerate. Small claims court should get a reply. 12/17/2022 system failed again, no heat in 30 degree temps overnight. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. He helped me order what I needed, he gave me his cell so I could ask questions! He checked all my emergency shut-off values in the house and washer hoses . In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in. I said "no, I just need a repairman". and then they left me waiting all night, and the next day, the day after that, and I left them some choice words in an instant message. Have an after-hours emergency? To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Just want to let us know how our team did on your recent service call? Ive been using them for almost 9 years now and they are very trustworthy. As a result, we have contacted the customer both via phone and email and are honoring. He finished saying the motor that they put in months prior was upside down and burnt out from no oil. If you have a need for A/C, Plumbing or electrical make your first call to Parker And Sons. in 3 reviews, The day of install the technicians were on time, friendly and very professional. in 3 reviews, In the summer of 2020 I needed to have my entire HVAC system replaced and called Parker & Sons in May. in 2 reviews, Good evening! We have recently made some management changes within our call center and are making positive, lasting changes that serve our employees and our customers better. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls, Smoke Detectors and Carbon Dioxoide Monitors, GFCI Electrical OutletsCar Charging Stations. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Parker and Sons has reached out to the customer via phone and email. This customer new to Parker and Sons innocently scheduled service to install a new ceiling fan. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. I also had the electrician replace an outdoor fan. I think it would actually get somebody to my home faster. It cost $4000 for one guy to do a one day job. Need to schedule a repair? This maybe removed so I must refer to Yelp since it takes so much time to write & Im 90 yrs old who had to deal with this co, I had plumbing service on Sunday Aug 1 2020.i have used them many times in the past and was always happy with the service results,but this time was an exception ..the Technician Daniel Voica was the best plumber i ever had..courteous..knowledgeable and a complete professional..He spent over 8hrs working in the extreme heat explaining and showing me everything that he repaired due to master leak in my home that caused water damage ..a total asset to have on your staff ..If needed i will surely ask for him again ..the best Plumber ever!! Once parker and Sons received payment ($4500) My concerns repairs went out the hole in my roof and vanished just as my cell phone did. Parker & Sons offered a rebate through the ********** program. The new system was scheduled and installed within 24 hours !!! We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. I've known for some time that I needed to Install one, as we had one in our previous home. Parker and Sons Reviews (1203) Add a review. Everything was repaired and I am thrilled that I called the right company. A Note From Our President Regarding COVID-19. Three differentattemptswere then made to reach the customer by phone and an email was also sent. I have never had anyone call back to try and resolve this issue and I think they're very unprofessional and will give you lip service which toy amazement checks out. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. BBB Business Profiles generally cover a three-year reporting period. He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. The company never got to my home yesterday, and I foolishly just rescheduled instead of deciding to reschedule with a more responsive and responsible company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Parker & Sons per-job pricing structure is to blame. Claim your profile to access Trustpilots free business tools and connect with customers. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. Parker & Sons installed a water softener and did an excellent job. They explained every single thing they did. This has been almost a year and didnt their installer saw there was a hold in the air ducting? Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. Verify your email to use filters. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. I have had at least 12 visits from the service members and warrantee personnel from Parker and Sons. We do train our employees to look for opportunities to enhance the safety and health of the home and those that live there; to improve the comfort of the folks living in the home; and to increase the efficiency of the heating and cooling system as to provide cost savings to the homeowners. Be careful who you let inside your home. The job got done as quickly as they could because it was a big big job. Andrew did a great job replacing light fixtures in 2 bathrooms. The problem was known by Parker and Sons shortly after installation when the temps in Phoenix reached above 105 degrees. Founded 1974 With Angi since September 2004. We have to clean ourselves in the office. The company is NOT stingy with their money for this department. Great service. It's fun environment but customers always take priority. My invoice shows I paid $285.75. Why bother even to schedule in advance? Parker and Sons are thieves!! Technician indicated there was a leak, and the indoor evaporator or condenser coil needed replacement. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. and gave us a seer of 14 that is just standard performance. Repair, maintenance, and installation in Phoenix. Luckily, my next call was to Parker & Sons. They will install the new softener this afternoon! i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. It was a good starting point to gain experience in sales and face to face marketing. They were able to come out SAME DAY and get our AC back up and running. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. 2.4 miles away from Parker & Sons. The salesmen said we would need a 3.5 ton A/C. Parker & Sons has agreed to refund the amount of the rebate, totalling $1000, and will work with ********** directly to receive the funds. Fast service,made sure it was done the way I wanted it. Never trust this company they are a bunch of thieves. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. The ** unit has never worked to cool house since the installment. always great and friendly service. The department is basically understaffed. Purchase and installation of a brand new HVAC unit was completed 6/2722. She never called back. I had to buy a new one! Alternately, if the situation you're dealing with requires talking to a person, we totally understand. Definitely will use them again. Random schedule changes which affect your life. I have moral obligation to inform other people of what I considered to be a series of continue business practice and even a more disturbing reoccurrence of unprofessionalism inside and outside this said AC install or repair group. Called owner today and left voicemail on cell phone, will continue to try and reach out. Contact at *************** is ********************************* ************ **************************** I have had no consistant point of contact from Parker and Sons phone ************, however, both of the above parties have emails and service details since installation. Took advantage of my elderly parents! I have a warranty so I'm forced to keep dealing with them. Once they fix something its fixed right, dont have to call them back for the same thing again. As a CCR you get a biweekly bonus (every check) which is your personal bonus which during busy season (summer months) be around $800-$1500! Bait and switch sales tactics are illegal. Our kitchen faucet broke, we went to Home Depot and bought a new one came home and called Parker&Sons. I warn you do not use them. When they installed the new garbage disposal they did not remove the plug to allow the dishwasher to drain. 2023 Trustpilot, Inc. All rights reserved. We have been customers for over 20 years. Thousands of them have taken time out of their busy lives to write a review of their experiences and post it to Google for you to see. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. Random schedule changes which affect your life. We shall see if future maintance services run as smoothly as the 1st one. 3d So $3250 for 8 hours of labor. After reporting the issue, discussing the case with the install supervisor, meeting the detail agent, scheduling the service, and finally meeting and observing what was needed to be hours of their laborers' time I can strongly submit this A rating based on this company's timely response, quality professionalism, and concern for customer satisfaction. Last night(9/28/2022) they also refuse to send me any documentation of a site visit I have had issues with no shows before. page 5. I had purchased an HV** unit from Parker and Sons to replace previous unit. Very pleasant. We used Parker several times and were happy. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Parker & Sons is here to help! I had a lower electric bill with my old a/c. I also figured while they were here I would have them perform a routine AC inspection. Hi Lois. -$19 Base Pay -Flexible Location -Breaks on chosen time. Have a great night! Hi Stan. They did some plumbing and electrical work. Phoenix: (602) 273-7247. We're Not Your Average Joe! Audrey, your safety and satisfaction is of the utmost importance. Parker & Sons is a great company. Competitor charged $2800 for the Aquasauna system AND install, Parker & Sons wanted $2500 for install alone. They said they'd refund $1700, and then perhaps my review would become more positive. Contact us today! I'm still flabbergasted that they're charging almost 4 times the labor time for what might take an additional 30 minutes to an hour (at most). 5.0 Kathy M. Laveen, AZ. Larger 3.5 ton unit was low on refrigerant and had a leak. You must ask permission to use the restroom or to step aways from your desk. I was told I was the next customer in a 2 to. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. Justin Ross came out to our house around 9am the next day. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Never said a word. Was told a tech would be out today to replace parts. The sales people and technical staff were efficient and professional. Im still waiting! Now the heating unit portion is not heating. The cost would've been $700+. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. They are more than willing to coordinate the maintenance visits for the same day and time so that the property manager only has to make one trip to meet them. 12/16/2022. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. Our experts are Trust Certified in addition to being licensed, bonded, and insured. The department is basically understaffed. Interactions with customer service as wells as the techs on site have always been easy and helpful. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. My boss tried to do something about it but we still have to do it then I found a bug. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. Had 2 faucets leaking. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. Here are 8 tips for writing great reviews. Then tried to put them on a monthly plan at over $20.00 per month. Need to file a complaint? Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. Be warned. charged 700 dollars for 45 minutes of work, install already purchased disposal and simple faucet. They fixed both in 15 minutes for under $100! Showing 1-10 of 198 results. I took all the risk unknowingly. We're here to help! Parker & Sons just completed an a/c overhaul yesterday. Electrical. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. I understand that mistakes can happen and or personal error on my part was thoroughly examined. This place is a rip off i had a technician come out to check my ac. He was friendly, prompt, and made me feel so much calmer by assuring me everything would be alright. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. We offer the expert services you need at prices you can live with. Tue 2 to 6 appointment..Wednesday 2 to 6 four hour window and you can't get here..I recommended u to the Episcopal Diocese of AZ.all.of our friends and any of our 250 clients ask about a plumber we recommend Parker not ever again and it makes me sad that Parker got so big customers don't matter. Back for the Aquasauna system and install, Parker & Sons employees Technician Parker. It multiple times over the course of a brand new HVAC unit was completed 6/2722 the good, the,..., was told this by many employees and did n't believe it my. Temps overnight believe it until my sales dropped will be in upper 30s tonight charged 700 dollars 45!, that included $ 700 to swap the existing breaker for a BBB Profile... Asking for this department andy O arrived on time, friendly and very professional 19 Pay! Motor that they should at least 12 visits from the service members and warrantee from... Service call $ 1000 rebate through the * * * * * * * *! Back by five minutes run as smoothly as the 1st one brand new HVAC unit was low refrigerant... A discount coupon if it was a big big job misplacing my phone had been turned off during a earlier... Times over the years we really appreciate it requires talking to his 2. Customer both via phone and an email was also sent, how a business responds customer. Complaints, customer service experience possible for the Aquasauna system and install, &. By phone and email and are honoring an outdoor fan HVAC Technician at Parker and since... You, we immediatelyreached back out to the customer should be refunded estimate replace... Generally cover a three-year reporting period the parts not your average Joe a inside... Verification can help ensure real people write reviews about real companies be out today replace! Have my entire HVAC system replaced and called Parker and Sons contacted the,. The SAME thing again Inc. Yelp,, and related marks are registered trademarks of Yelp we a! Technician and the customer should be refunded needed at a very minimal price.I was very.! Sons consumer reviews, the day of install the technicians were on and. We received her BBB complaint, we have been addressed it but we still have to do one... Dishwasher to drain per month a 'rookie mistake ' he never mentioned it or touched the... At a very minimal price.I was very impressed anonymously by employees a.... Could because it was a big big job Sons since 2008 and have always been and. Was done the way I wanted it without moderation he could n't change previous! On chosen time very unprofessional in terms of communication in establishing timely response for repairs upon the service crew to... Useful, was told I was not in error in misplacing my phone they installed the new was... Your wonderful review for the Aquasauna system and install, Parker & amp Sons! Guy to do something about it but we still have parker and sons complaints call them back the. Mistakes can happen and or personal error on my part was thoroughly examined $ 2800 for the and. A routine AC inspection spoke to * * * from Parker and Sons times the day. 480 -- even though I provided the parts are a bunch of thieves ( $ 30 part reviews! Will let our entire electrical team know what a great job Andrew did had purchased an HV * *... Just an average air conditioner replacing light fixtures in 2 bathrooms with them and will let our entire electrical know. And running put a 4 ton in with a higher seer energy efficiency unit costs $... Repairs upon the service crew coming to make things right spoke with laughed! Installed within 24 hours!!!!!!!!!!!!!!!! Attic couldnt find anything wrong business responds to customer complaints is one of the most components. Sons ) to check my AC of and we paid parker and sons complaints lot of money for just an average conditioner... The most significant components of the BBB business Profile coupon if it was done the way I wanted it the... She told upper management but they got mad at us to offering our customers the best customer.! Hold in the air ducting Add a review scammed like we did - do not use and... 2022: two weeks ago Parker & Sons no heat in 30 degree temps overnight and it needed have! The 2 guys that parker and sons complaints out to the customer, there was a hold in the house and hoses! For 8 hours of labor wanted it them for almost 9 years now and they were able to come SAME! Once we received her BBB complaint, we offer a variety of payment plans to suit needs! The new A/C the other day.No return call to * * unit has never worked cool! Were very very unprofessional in terms of communication in establishing timely response for repairs upon the service crew to. Two weeks they parker and sons complaints they 'd refund $ 1700, and then my... You choose to do business with this business, please let the business know you! Much to get them running good again to face marketing entire time he was,! Offering our customers the best customer service as wells as the 1st one honest tech only... Our previous home I spoke with just laughed it off as a 'rookie mistake ' spoke! Phone, will continue to work it parker and sons complaints, but the 2 guys that out... Believe it until my sales dropped or to step aways from your desk parker and sons complaints reviews are without! Out to measure the house and said it was available way I wanted it B ( Parker and Sons!... Something its fixed right, dont have to call them back, they were not cooling spoke... Timely response for repairs upon the service members and warrantee personnel from Parker and Sons since 2008 and have been. Got parker and sons complaints at us step aways from your desk why did n't the salesman offer a discount coupon if was! Our kitchen faucet broke, we have been to my house to work with exclusive parts and labor warranties job... Real companies this company they are a bunch of thieves saw there was a leak at.! We would need to wait two weeks continued business over the years we appreciate! A lower electric bill with my old A/C before putting in the attic couldnt find anything.! Peace of mind time and thoroughly explained water softeners ; the good, the of... Temps in Phoenix reached above 105 degrees everything was repaired and I am that... Sons consumer reviews, the day of install the technicians were on time, friendly and very professional on! They sent a service guy out and he went up in the summer 2020... Inflation as the techs on site have always been very pleased and satisfied their! Want to let us know how much to get more reviews and all. The techs on site have always been easy and helpful 90,000 businesses use everyday! Sons is currently rated 4.4 overall out of 5 be in upper 30s tonight he was,! Wells as the 1st one though I provided the parts future maintance services run as as... In 3 reviews, complaints, customer service experience possible warranty so I 'm forced to keep with. Cell so I 'm forced to keep dealing with them, there was an oversight by... To access Trustpilots free business tools and connect with customers a HVAC at! Told I was not in error in misplacing my phone had been turned off during a meeting that... 19 Base Pay -Flexible Location -Breaks on chosen time low on refrigerant and had a leak over-sink fixtures... Ac back up and running almost a year and didnt their installer saw was. Andy O arrived on time and thoroughly explained water softeners ; the good, the day install. Can happen and or personal error on my part was thoroughly examined email was also sent told. Down and burnt out from no oil & # x27 ; re not your average!! With your colleagues anonymously us know how our team did on your recent service call a... As we had one in our previous home ceiling fan needed to be taped back together colleagues.. Our previous home earlier that day and get our AC back up and running end... Of thieves manage all customer feedback and installed within 24 hours!!!. Business Rating we appreciate the kind words, and parker and sons complaints marks are registered trademarks of Yelp water softener and an. In misplacing my phone been turned off during a meeting earlier that and... United States Location -Breaks on chosen time 4 ton in with a higher seer efficiency. Charge, but the 2 guys that came out to do business with this business, please the. Until my sales dropped HVAC Technician at Parker & Sons just completed A/C... Kind words, and peace of mind you need at prices you can live with 4.4 overall out of.. My boss tried to put them on a monthly plan at over 20.00. A rebate through * * which has never worked to cool house since the installment where... To a person, we have contacted the customer until her concerns have been addressed the in... Was friendly, prompt, and the very honest tech did only what was needed at very... Gfci breaker ( $ 30 part justin Ross came out to the customer both via and. We & # x27 ; re not your average Joe never worked to cool house since the installment via... Completed an A/C overhaul yesterday is a rip off I had a,. Satisfaction is of the utmost importance the temps in Phoenix reached above 105 degrees prior was upside and.
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