Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Who enforces the ratings? Yep! Subscriptions and Subscription Passes are not transferrable and are linked to your mobile devices ID. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Regal Entertainment Group theatres are handicap accessible. At any time, only one Payment Method may be attached to your Subscription. Distance: 24.27 miles. Force Majeure. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. How can I make reservations for friends and family? The Subscriptions are open to individuals 16 years of age and older who reside in the United States, Guam, Saipan or American Samoa, and are not specifically excluded from participation by the Subscription Rules. At that point, locate the movie you are inquiring about and click on a showtime. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). What if I'm a minor? PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. Present the barcode on your phone to the usher at the theatre for admission. What if I make a reservation but I dont make it to the movie and I forget to cancel? Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? Do the ratings indicate if a movie is good or bad? For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Is there a minimum Subscription term length? Please see the Subscription Rules for more information about cancellation. Update: I received the following email from Regal Customer Service: "Dear Patron, Thank you for taking the time to contact our office. Please complete the enrollment process via the Appor Online. I have called several times and have left a message, all to no avail. Below are answers to frequently asked questions about the Subscription Program. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. Check on Google Maps. Your Subscription may entitle you to Other Benefits such as rewards, access to special events, discounts and special offers in Regals sole discretion. Media Inquiries: Email us at pr@cinemark.com. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. Please call theatre for any local restrictions. Cancellation of your Monthly Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription up until two weeks prior to the end of such term (the Monthly Plan Termination Deadline) will not take effect until the end of such term; and (ii) after the Monthly Plan Termination Deadline will be effective at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). Gift cards carry NO expiration date or dormancy fees. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). 2023 , General Information About Your Subscription. Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. Can a rating be changed? Can I obtain a physical Subscription Pass? Convenience Fees apply to all Reservations. You can visit your local theatre to find their specific pricing policy. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. A credit claim code is valid for seven days after the date of the applicable purchase. PG - Parental Guidance Suggested -- Some material may not be suitable for children. VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. What are the theaters' admittance procedures? Do Subscription Program members receive any other benefits? I then received a message that asked me to hold while my call was transferred. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Not all ticket types are available for all performances. Are all the tickets on the device of the Regal Unlimited subscriber who books the tickets? Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. You can receive refunds for tickets up to 60 minutes before the showtime. Hours may fluctuate. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. I left details regarding my phone call and asked for a return call - NOTHING! What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. Payment methods must be changed via the App. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Provider's identification number. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. Note: Admission policies may vary by location due to state or local ordinances. Kiosk ticket sales are an important service for our guests. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. Customer Service (Hours:Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST) Insured's Phone: 1-800-280-1466 Agents/Brokers Phone: 1-877-222-4586 American Family Agents Phone: 1-855-454-3953 Email Address: Policy Services:Customer Service Underwriting:Underwriting Accounting:Accounting Contracts/Licensing:Contacts/Licensing Mailing Address: Contact your local theatre if you have questions regarding any state or local requirements. Billing plans may not be changed during the initial term of a Subscription. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. You must first cancel your Subscription and then cancel your Crown Club Account. Sign into your Regal Crown Club account. Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. My son and I went to the 7 pm showing of Violent Night on Sunday, December 4, 2022 at the Warrington Crossing Regal Theater. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. When I get to the theater what should I do? are permitted to be used within any Regal Entertainment Group facility. Poor management/staff customer service. Good at Multi-tasking? It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. Yes, the tickets will show up on the person's device who booked the tickets. We bought our tickets in advance. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. ticket-taker) and scan the QR code on your ticket confirmation page. However, you can still use the credit claim code to receive Crown Club credits for the ticket. Customers are the ones who make it possible for Fandango to exist. Senior tickets are valid for adults 60 years and older. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. No. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). 2023 , To the extent set forth in Section G.5, the. What should I do? You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). View number of available credits for your Movie Club account. 2525 San Ramon Valley Blvd., San Ramon CA 94583 Phone Number:(925) 820-4836. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed Please have your card number or social security number ready when calling. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. The estimated total pay for a Customer Service Representative at Regal is $16 per hour. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. Gift cards carry NO expiration date or dormancy fees. You must enroll via the App. It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) Visit your local theatre the find out details on matinee hours. To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. Regal may cancel your Subscription at any time by notice to you (i) if Regal reasonably suspects fraud, misrepresentation or abuse in connection with your enrollment or Subscription (including due to frequent replacement of your mobile device or your failure to attend showtimes without following cancellation procedures), (ii) for misuse of your Subscription or Subscription Pass, (iii) for failure to make a payment within 28 calendar days after it is due, or for multiple payment failures, (iv) if you materially breach these Subscription Rules or any Additional T&Cs in connection with your Subscription, or (v) if you engage in any behavior or activity that is disruptive or damaging to Regals business or otherwise inconsistent with Regals, the Subscription Programs or the Crown Clubs public image, goodwill, or reputation or applicable law. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. 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