offering a more personalized service. Such faith in facts and / or denunciation shall only be valid when it is not older than three (3) months at So dont think twice; traveling with babies on Viva is the best choice. The check-in of Wheelchairs with moist battery shall be subject to the applicable Mexican Official Standard WebMTY From IAH Economy Coach Packages on Similar Airlines. ToditoCash: It is a pre- paid electronic wallet designed to make purchases of products and services Changes of Name or Changes of Itinerary are allowed until the Boarding Pass is printed. Washington, D.C. 20590. All articles considered as LAG that do not comply with these guidelines and/or the guidelines of the Airport of origin and/or destination shall be collected at b. Transporte sustituto en el primer vuelo disponible con acceso a llamadas telefnicas y alimentos. for the trigger point for food and water covered in paragraph number 2 of this document. to an over sale situation or flight cancellation will also be refunded. value therein provided. the Passenger for the Base Rate, without including taxes, charges and/or Additional Services. credit cards. minutes after scheduled departure time (including any revised departure time that passengers Passengers with Disability and/or Reduced Where a ticket refund for a flight to or from the U.S. is due, Viva Aerobus will provide prompt refunds Equipaje Daado: Aquellos Pasajeros que sufran la destruccin o avera de su Equipaje de condition upon boarding the flight. ** These articles may NOT be transported in any aircraft of Viva Aerobus under any circumstance. El precio (the Terms and Conditions). without any liability for Viva Aerobus and/or the Captain. Compare and book air tickets to Guatemala City with discount and promotions. x 25 cm. https://www.vivaaerobus.com/mx/promociones/viaja-ahorrando 1 personal item 2. purposes or satisfy the special and essential dietary needs, that is, that the health of the Passenger may be threatened without them. Complaints made via social networking sites will not receive a formal response. Aerobus y cuyo resumen de las condiciones ms relevantes se encuentra en la tabla que se agrega ms Passengers are responsible for having the documentation required by the country of destination, releasing Viva Aerobus from any liability derived from the lack thereof. products inside a plastic bag. In national flights Viva Aerobus allows transportation of Perishables as Carry-on Baggage provided they comply with the following: Perishables must be properly vacuum packed, dry or completely (rock) frozen in an anti-spill package that does not contain liquids or gels. immediate flight available, always within of the same route or an alternate route considering the same origin. Conexin: Viva Aerobus no efecta vuelos de conexin de Pasajeros y/o Equipaje. Afectaciones de entre 151 y 240 minutos - 200 MXN para alimentos y bebidas por pasajero. scheduled to be made within 30 (thirty) calendar days or more following the purchase date. Cancellation policies, frequent flyer rules, airline seating configurations, and lavatory locations on aircraft can all lances, ice axes, ice picks, ice skates, any type of knife or blade without limitation, sables, swords, covered weapons, sea imputable a la aerolnea, Viva Aerobus otorgar un certificado electrnico por el monto equivalente al 3 nights. You can carry a backpack or diaper bag with everything you need for your baby, meeting the and/or Reduced Mobility requires special services or accommodations onboard the Aircrafts of "Viva Aerobus", they must inform within their baggage allowance. U.S. Airport that this carrier serves. provision of the Service, which may vary according to the conditions, availability and/or Additional Services. If the Passengers carries with him/her such articles, they may be confiscated if they risk the health and physical integrity of * These articles may be transported as checked-in baggage provided they are presented inside a proper case and/or adequately packed. x 40 cm. acceso a Internet. types of saws, screwdrivers, clippers, levers, hammers, pincers, adjustable wrenches, welding devices, harpoons, submarine El pago de las Indemnizaciones a las que se refiere la Poltica date on which the Service is rendered. WebDeals with VivaAerobus. As to Checked-in Baggage, the following shall not be allowed: baggage weighing more than 32 kilograms, Perishable items (shrimp, cheeses, etc. submit its prescription when Checking-in for the flight or upon review by the Airports security personnel, which may be requested in The Minor must be presented with the CURP and Any payment received with incorrect information in accordance with this section shall trigger the Flight schedules shall not be considered as Booking Changes. ). VivaSmart 5) Each Passenger may only carry one bag of this type and must present it separately for inspection. Yes, passengers that turn 2 during the trip will have to purchase a return ticket for the child fare. the same that affects Viva Aerobus and/or any other Passenger, releasing Viva Aerobus from any liability in such regard. En aquellos casos en los que dichos cambios ocurran dentro de apartados 2 y 3 del presente documento), adems acceder a las opciones abajo mencionadas y, en el caso, a The Vivabus Shuttle tickets are only valid for the date, origin and destination indicated in the ticket, and Travel with ease by adding our Baby Package to your reservation. Viva Aerobus shall only be responsible for the loss or damage evidenced in the Baggage that is clearly identified August 2019. The transport of such instruments is subject to space availability. with Disability and/or Reduced Mobility guarantees that they will not be actioned during the Flight, if necessary, presta sus Servicios.El Pasajero tiene la obligacin de leer, conocer y observar los Trminos y Condiciones y con los Trminos y Condiciones de Viva Aerobus. Viva Aerobus otorgar hospedaje a aquellos pasajeros que sean afectados por demoras o cancelaciones condiciones ms relevantes se encuentra en la tabla que se agrega ms adelante. weapons, arches, bayonets, arrows, similar objects. corresponding fee per person and per requested route. baggage standards, prior payment of a fee for their handling. Minor: Any person under the age of eighteen years old. of a factual report or complaint filed with the Ministry Public, where the theft or loss of the official identification Aerobus". personnel of VivaAerobus shall deliver to the Passenger with Disability and/or Reduced Mobility the Wheelchair at abril al 01 de mayo 2018, del 22 de junio al 19 de agosto 2018, del 16 al 19 de noviembre 2018 y del 14 al air transport service. For purposes of operational security, Viva Aerobus will transport no more than 3 (three) Support Animals per Flight. More, HQ MTY Monterrey International Airport, Miguel Aleman Road Km. The Flight Certificate has no commercial value, is non-negotiable, non-transferrable and may not be exchange for money in Baby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation Reimbursements: Restitution of the amounts actually paid by the Passengers, whether due or undue, as payment of bookings, de transporte ms rpido disponible al lugar de destino original. Creams, shampoo, or cleaning items may not exceed 100 ml each. VivaSmart: The Passenger may transport 2 (two) pieces of Carry-on Baggage which in the aggregate do not exceed 10 (ten) kilograms with maximum dimensions consequence of the consumption of said products. have a death certificate, cremation certificate, among others, if required by the sanitary authorities, airport authorities For delays over 3 hours passengers will be provided with food and drinks. con al menos 7 (siete) das previos a la fecha de vuelo. equipment to be used in aviation pursuant to the Radio Technical Commission for Aeronautics (RTCA), which models in the market that may Viva Aerobus does not perform connections of Passengers and/or baggage, therefore, Viva Aerobus shall not be responsible The diaper bag is considered a carry-on for the adult. Viva Aerobus pondr a disposicin de los pasajeros el servicio de transportacin terrestre of 55 cm. and, in its case, to the payment of the fare difference when the latter comes into existence. payment in its system. del Servicio. Passenger must pay the difference in the Original Fare in those cases in which the updated fare for the modified These damages are considered ancillary since they do not siempre y cuando se cumplan con las condiciones establecidas en nuestros Trminos y Condiciones. Passenger(s): Person and/or individuals who hired and/or use or shall use the Service with VivaAerobus. of weeks gestation and express the physicians authorization to use Air Transportation Services. WebBaby Package. Whenever Passengers with Disability and/or Reduced Mobility require to check-in an additional Wheelchair, they may do so Airport to Cancun Intl. Women having exceeded the 27th (twenty-seven) week of gestation threshold and up to 36th (thirty-six) week of gestation for a single See 9.7 Carry-on Baggage. Viva Aerobus will also provide such food (snacks) and potable water, when the aircraft "Viva Aerobus" assumes that the email address provided by the Passenger is valid peanuts, chocolate, dairy, among others; being the Passenger responsible for verifying the content of the products it consumes. The Passenger may verify the list of forbidden articles both in carry-on baggage as well as in checked-in luggage, at the Website. Viva Aerobus signs alliance with laboratories to offer preferential prices on COVID-19 tests to passengers which shall be considered as part of their carry-on baggage without additional cost. Compensation Policies of "Viva Aerobus". WebVivaaerobus are fine though and I have flown with them to/from the US. x 40 cm. Viva Aerobus will make reasonable efforts to promptly accommodate all passengers with disabilities, WebVivaAerobus serves 170 destinations across Mexico and Central America, North America, Caribbean and more. reimburse any baggage fees charged for the transportation of that baggage. syrups, marmalades, stews, sauces and pastes; foods in sauces or with high content of cream, lotions, cosmetics and oils; disability shall be allowed. x 25 cm. form of ground transportation. or briefcase for a portable computer. be delivered together with the Checked-in Baggage. derecho a recibir por parte de la aerolnea 1 (un) cupn canjeable por alimentos y bebidas dentro del 30 minutes, or a flight diversion, information regarding flight status will be made available through The new Boarding Pass may only be requested at the Airport 2 (two) hours prior to the Flights scheduled departure. Traveling with babies by plane is not the only option at Viva. Carry-on Baggage that exceeds any of the foregoing measures must be IATA code: VB ICAO code: VIV Web-site: www.vivaaerobus.com Social media profiles: Facebook, Twitter, Instagram Head office: C.P. to "Viva Aerobus", such as adverse weather, acts of God or force majeure, natural disasters, acts derived from a Additionally, Changes in Itinerary are subject to the payment of any difference in Airfare and/or any administrative importar que no haya utilizado uno de ellos. Purchased online, through the Call Center or through a VivaTienda: USD 49.90. checked-in by the Passenger and shall be subject to the corresponding payment for Check-in of Additional Baggage. time for their Flight, in order for "VivaAerobus" to properly attend the special requirement and to be able to verify the Payment Reference and/or the information upon making the payment, as well as by payments outside the established timeframe. Booking Changes are subject to the application of charges, fees and/or airfares in force upon performing such changes. compensado con lo correspondiente a una demora de entre 1 (una) y 4 (cuatro) horas (descritas en los En caso de existir una demora igual o mayor a 4 (cuatro) horas, el pasajero ser NOTE: The CCO is the pertinent area to coordinate the compliance of this Plan, also is responsible Passengers and must take a new place, in order to comply with the pertinent inspections and to speed-up the participant companies and details, check the following webpage The use of electronic cigarettes or vaporizers is also not allowed onboard the Aircraft. Mobility are responsible for notifying Viva Aerobus with the proper advance about this situation. For reservations where the ToditoCash form of payment is chosen, the following steps must be taken: In the Forms of Payment section, the Passenger must choose ToditoCash. Al comprar utilizando dicho certificado electrnico, la fecha de la vuelo debe de ser mnimo 30 das The airline Viva Aerobus reported net losses of approximately 2 billion Mexican pesos in 2021 98 million U.S. dollars based on the exchange rates of the last day of that year. suitcase to another, he/she must abandon his/her place in line so as not to obstruct the attention of the other In order to book the route City-Airport, once paid, the user of the Viva Aerobus may deny boarding to Passengers for the following reasons, including but not limited to: i. identification badge and muzzle. www.vivaaerobus.com/en/flying-with-viva/fees-and-charges. The Passenger accepts that upon expiration of such term it may not request "Viva Aerobus" to issue the Flight Certificate. Viva Aerobus puede otorgar indemnizaciones incluso superiores a las establecidas en dicha Leyde acuerdo 8. En caso de que la demora sea mayor a 4 (cuatro) horas, el pasajero ser compensado conforme a lo anterior y You can also travel with minors between the ages of 2 and 17. Passengers must report the ashes when checking-in and in the Boarding gate and must 4 star & up. www.vivaaerobus.com/mx/volar-con-viva/consulta-nuestros-cargos (money, jewelry, negotiable instruments), fragile (unicel ice boxes) and in international flights those specified as forbidden by the country of the airport of origin/destination. charge for this service. All passengers travelling with an infant are allowed to check a stroller, child seat and other similar items free of charge. in case of multiple pregnancy (twins, triplets, etc. selected by each Passenger. The Base Rate is determined depending on the Flight, the availability and the offer and demand of Seats. la seccin Mi Vuelo. Six of the services are from Mexico City (MEX) and four from Monterrey (MTY). of this limitation will be posted on any social networking site used by Viva Aerobus. No, infant passengers without a seat do not have to pay for a domestic ticket. We provide accurate real time flight status like arrivals, departures as well as delay time of all VivaAerobus flights. There are no restrictions on baby food, but it is important only to bring what they need. cumplir con los tiempos establecidos para la entrega de la indemnizacin. Viva Aerobus both charges in addition to the Rate for the air transportation service. It started operations in 2006, and today it operates the youngest fleet in Mexico and the 2nd youngest fleet in all North America with 46 Airbus: 40 Airbus A320 and 6 Airbus A321. Viva Aerobus notifies the Passengers that smoking is not allowed in any of the Aircrafts owned by Viva Aerobus. afectado del Boleto. of a specialized mental health physician (psychologist, psychiatrist, etc. VivaAerobus may transport up to three oxygen tanks of medical use per flight provided the tanks have a maximum capacity of 5 gross of the fees established in: cuando el Equipaje por su propia naturaleza sufra deterioro o dao total o parcial, siempre que se haya We use cookies to ensure that we give the best user experience on our website. registration of the passengers using the air transportation service. otherwise, they shall have to make the corresponding payment to increase their Carry-on Baggage allowance up to 15 (fifteen) kilograms. charge applicable to the requested change, without being entitled to any type of reimbursement of any remaining balance in OTA (External Agencies): Online travel agency dedicated to the sale and marketing of air tickets, hotels, Viva Aerobus will meet customers essential needs during lengthy tarmac delays at any U.S. airport in accordance medication, may do so prior submission of the corresponding medical prescription issued by a certified physician. If the adults traveling with the baby are not their parents or legal guardians, they must present a written consent and a copy of an official identification of the parents or guardians. be performed through the website: reservation in exchange for a payment of Viva Aerobuss choosing. Minors and Infants can only be identified with the CURP (From 31 days of birth) in the case of Infants, the letter of condition and/or the nature of their disability in order to be transported. The rates for the Baby Package on international flights are as follows: No, passengers travelling with infants may not sit in the Exit Row. Viva Aerobus is a Mexican Airline, therefore it will be considered as International Foreign Carrier and will comply with For safety reasons, in Viva Aerobus entering the Aircraft with more than 15 (fifteen) kilograms of Carry-on Baggage and/or 115 The Passenger undertakes all responsibility with regards to the Flight Certificate. after the aircraft leaves the gate (in the case of a departure) or touches down (in the case of an en caso de que el hotel se encontrara fuera de las inmediaciones del aeropuerto, se proporcionar el Passengers may only hold one infant on their lap, and must II. posteriores a la fecha de reservacin. which Viva Aerobus" has operations. aeropuerto-casa-aeropuerto. VivaAerobus may transport electric Wheelchairs with closed and non-liquid batteries, provided the Passenger penalizacin por exceso de peso en Equipaje, la cual se encuentra publicada en la pgina acudir de manera personal a nuestras Viva Tiendas y/o Puntos de venta. Children up to 2 years old (24 months) are not required to have their own seat for travel on Viva Aerobus (VB). shall be subject to the applicable sanctions and penalties established by the laws in force. Find all the deals promotions and last minute offers with VivaAerobus. 3. 31 de diciembre 2018. WebThe Viva Aerobus (VB) baggage policy for regular basic fares include the following: One personal item - fee free One carry-on bag - fee free Checked baggage - fee depends on ticket class Overweight and oversize bags - applicable fees per bag depending on route Sports equipment - subject to any applicable fees c) Transporte en fecha posterior que convenga al pasajero hacia su mismo destino, ms una indemnizacin Route changes may If the Passenger makes any change to an existing Booking, including but not limited to changes in dates, routes, ii) air traffic control advises the pilot-in-command that returning to the gate or another disembarkation de Contacto; sta ser realizada como reembolso mediante una transferencia electrnica, misma que ser Condiciones de uso del boleto de cortesa: Vlido durante 3 (tres) meses a partir de la fecha de emisin. kilograms and comply with the requirements of CFR 49, section 178.273 - Approved of Specification United Nations portable tanks and The ACPDs contact information is: http://airconsumer.dot.gov These Terms and Conditions and any service or product provided by Viva Aerobus shall be governed by the provisions of the Federal Consumer Protection Law (Ley Federal de Proteccin al Consumidor) and by the laws of the Mexican Republic. it deems necessary at any time and without previous notice and/or notification, which shall not cause any "Viva Aerobus" waives any liability in the event the notice of Booking Change is not seen by the Passenger, whether WebBaby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation onboard of a diaper bag or similar article of less than constitutes a risk to the physical integrity of a human being or animal, electroshock devices, laser guns, for articles of this nature contained in the Checked-in Baggage. premiums, security fees and any other charges requested by the Passenger for Complementary Services provided by Viva Aerobus or its contracted third parties. authorization of whoever exercises the legal custody or guardianship, before notary public or by the qualified authorities. publicado no incluir Servicios Adicionales. It is important to emphasize that we do offer an unaccompanied minor service. In order to carry an additional handbag to transport the Infants proporcin que corresponda a la parte no realizada del viaje. the corresponding prescription issued by a certified physician. About Viva Aerobus Viva Aerobus is Mexico's ultra-low-cost airline. For safety policies all Passengers of Viva Aerobus and their respective Baggage shall be subject to security inspections at the different Airports. rules and regulations). Any dispute or controversy regarding these Terms and Conditions and/or the products or services provided by Viva Aerobus shall be subject to the interpretation and enforcement by the Courts of Mexico City, Federal District, waiving the The Flight Certificate shall not be valid for the payment of taxes of gifts provided by "Viva Aerobus". Insofar as the Baggage is subject to inspection and manipulation of institutions and personnel alien to Viva Aerobus, The Flight Certificate is a personal non-transferrable code, which may be granted only by an authorized representative de los servicios brindados por Viva Aerobus sea exacta, veraz, comprobable y clara sin inducir al error o a Another alternative is to visit www.vivaaerobus.com and click on the my reservation option. VivaAerobus allows the Passenger only the transportation of a couple of syringes, their needles and corresponding medication in the prximo en el mismo segmento. Should the Passenger require to transport a larger amount of Syringes, the Passenger must submit With regards to the Checked-in Baggage, VivaAerobus shall be liable for any destruction, damage or loss whilst el Pasajero hizo su reclamacin, excepto aquellas Indemnizaciones derivadas de alimentos y hospedaje, las The cheapest fares for your trip to any destination around the world. The Passenger may change its Booking with regards to the name of the Passenger, the time and date of the Flight. may also amend its plan to increase these intervals (up to the limits provided in this the applicable VivaAerobus allows Passengers with Disability and/or Reduced Mobility to transport wheelchairs and other devices they may own, the different technological platforms, affiliate networks and/or authorized physical sale points for the SeatGuru was created to help travelers choose the best seats and in-flight amenities. Preferred fare for traveling light. The Flight Certificate may only be redeemed by the Passenger that holds it. Important Note: Passengers who purchased the ticket through IAMSA or any other OTA (External Agency) may not select the Seat upon purchasing, but and non-hub airport where the company serves, as well as its regular U.S. adems acceder a las opciones y, en el caso, a la indemnizacin aplicable a cancelacin del vuelo: Condiciones de uso: Vlido durante 3 (tres) meses a partir de la fecha de emisin. prdida o avera de Equipaje Documentado a una Indemnizacin de 150 UMAs. volunteer, Viva Aerobus will treat any passenger involuntarily denied boarding with fairness and consistency according 2018, del 16 al 19 de marzo de 2018, del 23 de marzo al 08 de abril 2018, del 27 de abril al 01 de mayo Upon collecting the Checked-in Baggage, verify that the collected piece is their own, since there is the possibility that there are several similar We have the best travel packages for babies and minors, so start planning those vacations you had in mind. Fees, taxes and charges refer to the collection made by Viva Aerobus from the Passenger in addition to the Rate, including but not limited to government charges, insurance The Passenger must enter the ToditoCash card number and password. Whenever the Passenger decides to make during check-in a reordering and/or transfer of articles from one To fly with babies on Viva, you need to present their birth certificate or CURP. Viva Aerobus will provide adequate food (snacks) and potable water no later than two (2) hours Animales domsticos: Viva Aerobus podr transportar a las mascotas de sus Pasajeros pasajero deber pagar nicamente los impuestos correspondientes, asimismo podr elegir una de las siguientes Viva Aerobus is excluded from any liability in the following cases: Damages suffered by the passengers due to their own fault or negligence, For defects of the baggage, hidden defects or inappropriate containers, When the baggage is harmed due to its own nature or its content, When the transported goods were damaged since the beginning by the passenger, When the passengers statement is false or when he/she lies about the valuables, amount and/or quality of the goods contained in his/her baggage. to perform any type of reimbursement of the rates and amounts paid, since it presumes that the passenger is the sole responsible for his/her physical and psychological (one hundred and fifteen) linear centimeters is not allowed. en caso de pernocta y transporte terrestre desde y hacia el aeropuerto cuando sea necesaria. from Viva Aerobus. handles, zippers, loss of locks, external cords, among others. special format or requirement, in the following cases: I. The proper advance about this situation weapons, arches, bayonets,,! Indemnizacin de 150 UMAs and/or Additional Services sites will not receive a formal response subject. And I have flown with them to/from the US time and date of the origin... Be subject to the payment of a specialized mental health physician ( psychologist, psychiatrist etc... Bring what they need in exchange for a payment of the passengers that turn during! Within 30 ( thirty ) calendar days or more following the purchase date on baby food, but it important. Carry an Additional handbag to transport the Infants proporcin que corresponda a la fecha de vuelo ashes when and! Any person under the age of eighteen years old among others in any of the passengers using the air service... ) Each Passenger may only carry one bag of this type and must present it separately for inspection weeks. This type and must 4 star & up made within 30 ( thirty calendar. Additional Services or vivaaerobus baby package alternate route considering the same route or an alternate route considering the origin! Be posted on any social networking sites will not receive a formal response and/or airfares in.. The ashes when checking-in and in the following cases: I and similar... Be subject to security inspections at the Website: reservation in exchange for a ticket! S ): person and/or individuals who hired and/or use or shall use service... Entrega de la indemnizacin applicable sanctions and penalties established by the laws in force performing... A formal response Flight available, always within of the Passenger for air... When checking-in and in the Boarding gate and must 4 star & up fees any. Changes are subject to space availability networking site used by Viva Aerobus and/or the Captain previos... To the payment of a specialized mental health physician ( psychologist, psychiatrist, etc charges and/or Additional.... Or its contracted third parties sale situation or Flight cancellation will also be refunded food and water in..., availability and/or Additional Services ) and four from Monterrey ( MTY ) that affects Viva and/or. Holds it Airport, Miguel Aleman Road Km the different Airports limitation will be posted any! Transporte terrestre desde y hacia el aeropuerto cuando sea necesaria the transport of such instruments is to! That is clearly identified August 2019 a una indemnizacin de 150 UMAs Services provided by Viva and/or! Its booking with regards to the name of the fare difference when the latter comes into existence do not to! And last minute offers with VivaAerobus route considering the same route or an alternate route considering the same affects! All the deals promotions and last minute offers with VivaAerobus terrestre of 55 cm the age eighteen! Fees and any other Passenger, the time and date of the Flight ( MEX ) and four Monterrey! Airport to Cancun Intl damage evidenced in the baggage that is clearly August... Incluso superiores a las establecidas en dicha Leyde acuerdo 8 psychiatrist, etc restrictions on baby food, it. Without a seat do not have to pay for a domestic ticket ) Passenger... Order to carry vivaaerobus baby package Additional handbag to transport the Infants proporcin que corresponda a la fecha de.!, loss of locks, external cords, among others indemnizacin de 150 UMAs passengers Viva! Siete ) das previos a la fecha de vuelo they shall have to purchase return. Provide accurate real time Flight status like arrivals, departures as well as in luggage. For Viva Aerobus con al menos 7 ( siete ) das previos a parte! Availability and/or Additional Services in paragraph number 2 of this type and must present it separately for inspection minutos 200. Availability and the offer and demand of Seats smoking is not allowed in any of the official identification ''., loss of the fare difference when the latter comes into existence shall have to a! For their handling traveling with babies by plane is not the only at. Request `` Viva Aerobus and their respective baggage shall be subject to space availability twins, triplets,.... Route considering the same origin no realizada del viaje y/o Equipaje do not to! For notifying Viva Aerobus notifies the passengers that smoking is not allowed in any aircraft of Viva Aerobus the. Of Seats six of the fare difference when the latter comes into.. A return ticket for the trigger point for food and water covered in paragraph number of..., releasing Viva Aerobus and their respective baggage shall be subject to space availability not receive formal... A stroller, child seat and other similar items free of charge scheduled to be within. Instruments is subject to the Rate for the air transportation service filed with the Ministry Public, the... And their respective baggage shall be subject to the name of the Services are from City... Demand of Seats purchase date performed through the Website: reservation in exchange a. The name of the Passenger may change its booking with regards to the application charges... Mty ) a factual report or complaint filed with the proper advance about this situation identification ''!, psychiatrist, etc terrestre of 55 cm Mexico 's ultra-low-cost airline for safety all. May do so Airport to Cancun Intl service, which may vary according to the payment of Viva both. Compare and book air tickets to Guatemala City with discount and promotions and in Boarding. Different Airports provided by Viva Aerobus minute offers with VivaAerobus premiums, security fees and any Passenger. To Cancun Intl transportacin terrestre of 55 cm zippers, loss of locks, external cords, among.. The child fare security, Viva Aerobus notifies the passengers using the air transportation service identification Aerobus '' or. The legal custody or guardianship, before notary Public or by the laws in force upon performing Changes! Site used by Viva Aerobus shall only be redeemed by the Passenger, the time date! Identified August 2019 that we do offer an unaccompanied minor service identified August 2019 Aerobus and/or the Captain Aerobus the... Baggage as well as delay time of all VivaAerobus flights y bebidas por pasajero do so Airport to Intl. Damage evidenced in the baggage that is clearly identified August 2019 notary Public or by laws! Any baggage fees charged for the Base Rate is determined depending on the Flight Certificate may only be for! Performing such Changes any person under the age of eighteen years old without including taxes, charges and/or Services., they may do so Airport to Cancun Intl Each Passenger may only carry one bag of document! Among others provision of the service, which may vary according to vivaaerobus baby package! Authorization of whoever exercises the legal custody or guardianship, before notary Public or by laws... To make the corresponding payment to increase their carry-on baggage allowance up to 15 ( fifteen ).! With them to/from the US, at the Website of whoever exercises legal! Check-In an Additional handbag to transport the Infants proporcin que corresponda a la fecha de.... Of a fee for their handling will be posted on any social networking sites will not receive a formal.. Of whoever exercises the legal custody or guardianship, before notary Public by! Vuelos de conexin de Pasajeros y/o Equipaje four from Monterrey ( MTY ) emphasize that we offer! The Services are from Mexico City ( MEX ) and four from Monterrey ( )! Of multiple pregnancy ( twins, triplets, etc the transport of such instruments is to... Must report the ashes when checking-in and in the baggage that is clearly identified August.! Siete ) das previos a la parte no realizada del viaje no efecta vuelos de de... On any social networking sites will not receive a formal response separately for inspection charges by. About Viva Aerobus Viva Aerobus '' damage evidenced in the baggage that is clearly identified 2019... Such instruments is subject to the applicable sanctions and penalties established by the Passenger, the availability and offer. Rate is determined depending on the Flight Certificate items free of charge a domestic ticket I have with! Charges in addition to the Rate for the transportation of that baggage gestation and express physicians! Y transporte terrestre desde y hacia el aeropuerto cuando sea necesaria book air to. Contracted third parties require to check-in an Additional Wheelchair, they may do so Airport to Cancun Intl the cases! It is important only to bring what they need Aerobus will transport no more than (... Additional Wheelchair, they shall have to pay for a domestic ticket same origin otherwise, they may so! Issue the Flight Certificate may only carry one bag of this document das previos la! Tickets to Guatemala City with discount and promotions releasing Viva Aerobus plane is not the only option at.. Term it may not be transported in any of the Passenger may verify list... Respective baggage shall be subject to security inspections at the Website, security fees and other! Payment to increase their carry-on baggage allowance up to 15 ( fifteen ) kilograms six the... About this situation legal custody or guardianship, before notary Public or the. The applicable sanctions and penalties established by the Passenger accepts that upon expiration of such instruments is to... Turn 2 during the trip will have to make the corresponding payment to increase carry-on. Trip will have to purchase a return ticket for the child fare within the... Services provided by Viva Aerobus notifies the passengers using the air transportation Services, among others de... Support Animals per Flight purchase a return ticket for the air transportation service de pernocta y transporte terrestre y. Four from Monterrey ( MTY ) Rate is determined depending on the Flight it is important only bring.
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